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Kelsey
Jun, 2024
The museum was beautiful, so many amazing paintings and statues
Guide was easy to find although the resources provided two different locations for ticket pick up.
Julie
May, 2024
It should be said more clearly that there is a map with the meeting point at the end of the ticket.
I was not informed to that the cathedral was exceptionally closed the day I planned to visit it. I would have received the information earlier i would have organised my stay differently.
Jessica
May, 2024
Note: There's a rule that you can't bring ANY bags in with you to the Basilica or cathedral. Not even our tiny string bag was allowed (though my fanny pack was fine?). It's very arbitrary, so don't risk it: try to bring nothing, or have it in your pockets/hidden.
These tickets covered everything related to the Duomo except the Basilica, which was fine with us. We did the bell tower first, climbing halfway (that tower got narrow!); the view was great and more than enough for us. We were also thrilled that the ticket into the "crypt" area allowed us to enter the cathedral by way of a different line than the main one (which was miles long). We essentially only had to wait 20 minutes, yet we got to see the cathedral interior and the ruins below. The museum is certainly worth a visit too! Tickets worked perfectly, just scan the QR code each entrance.
Yaenivani
May, 2024
Visiting the museum for the first time alongside my older brother made the experience all the more amazing. I was able to soak in the beauty of everything, and was awestruck throughout my visit.
Gloria
May, 2024
Gave an "awesome" rating only because we loved the Michaelangelo's David sculpture (fascinating) & the room of plaster sculpture of full bodies & the head & chest. Not interested in the other many rooms of 1300-1400 Greek Orthodox 2-dimensional paintings of saints.
María
May, 2024
Very chaotic. Although we had tickets without commas we did it anyway. We also had a traffic problem and when we called customer service they told us that if we did not arrive on time we would lose the ticket. They gave us no choice.
View original review in Spanish
Elizabeth
May, 2024
Quick museum of Michelangelo and a few other artists. Had no idea how big the David was. It was enormous! Very cool. Worth seeing. Headout was really easy to use.
Andrea
May, 2024
Loved the statue of David. The rest was neat but nothing like the other museums. This one maybe would be cooler if it got more authentic sculptures instead of just the one and the rest plaster replicas
Brian
May, 2024
Great communication throughout. Perhaps need a clearer instruction about locating the guides but once located everything ran smoothly. Booked for 12:30 entry and got in on time. Fabulous experience.
Mike
May, 2024
Didn't know before booking that cathedral closed at 3:45. Didn't get to do the main thing we wanted to do and had to leave for home next day. I climbed the Tower stairs for a great view but wife unable to.
Jennifer
May, 2024
This was our favorite part of visiting Florence. The Uffizi Gallery is exceptional. Getting the tickets from our host was on time and super easy. Just make sure you show up 15 mins early. We just had to go through security and we were in! No line.
Padovan,
May, 2024
With the entrance pass I could easily access the places I had reserved. Not to be missed the climb to Brunelleschi's dome and Giotto's bell tower.
View original review in Spanish
Fauno
May, 2024
The layout of the cathedral basement, showing the floor and foundation of the ancient Roman temple and early churches, is very well done. The view from the top of the dome is truly magnificent.
View original review in French
Samuele
May, 2024
Special, I thought after all the negative reviews that I got a good scam, but I was wrong big time, with 20€ we were able to visit literally everything. Which we could never have done with only 20€. HIGHLY RECOMMENDED RATING 10/10 IT REALLY WORKS!!! THE VIEW FROM THE BELL TOWER IS AMAZING I WON'T SPOIL ANYTHING 😂
View original review in Italian
Monica
May, 2024
The exhibit was awesome. But what made it a seamless experience. Is being directed to our guide at the entrance and not having to wait in line. It recommends checking in 15 mins before your appointment time, however we had a situation and arrived right at our admission time. They were professional and caring and escorted us to the entrance. I would definitely recommend this service! Grazie!
Kátia
May, 2024
The crew members were easy to locate and explained everything but they did not even lead us into the gallery. They showed us where the shorter queue for the skip the line tickets was and sent us away. It was a bit difficult to see if there was any real need to actually purchase this ticket.
However, the experience at Academia Gallery was good.
Anne
May, 2024
Very well organized. Greeter was very friendly and helpful-knew us right away. Process was simple, good crowd control.
Hope
May, 2024
Michelangelo's David was incredible. It was easy to find the meetup point for tickets and relatively quick process to get into the gallery.
Bridget
May, 2024
The Crown Tours team was exceptional! Very professional and well organised and so kind and helpful. Thank you ladies for making our experience of this incredible museum that much more special by your top class service! Well worth it!
Susan
May, 2024
I suppose I didn't realize I was just booking a timed entrance with no tour. It wasn't clear regarding how to use the audio guide. I also know that even though we had to wait for about 45 min to one hour to get in despite having timed tickets, this wait was a bit disappointing. I realize the wait would have been much longer had we not had tickets.
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