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Heike
Jun, 2024
Absolutely worth seeing!
The audio guide also worked very well! The ticket redemption point was very far from the main entrance. A more detailed description would be better.
View original review in German
Liz
Jun, 2024
Being able to visit the ruins of Pompeii with my husband was very exciting. Excellent attention at the ticket office, the audio guides and the whole tour we did. Fantastic experience and highly recommended.
View original review in Spanish
Francis
May, 2024
The experience was great as far as buying the tickets in advance from the U.S. Getting through the mass of people at the Pompeii ticketing gate was an experience in itself.
Johannes
May, 2024
I liked the site and thought it was all very interesting. I don't understant that when i get online tickets i have to wait in line 2 times to collect the guide and then again to collect tickets (and then to get in). Inefficient!!! The audio guide didnt work at all numbers and a lot was closed so we could not look around. For a place with so many visitors, the restaurant could be bigger and more efficiënt.
Richet
May, 2024
Visiting the sites was very easy. We didn't wait to enter Pompeii or Herculaneum, despite the large number of visitors.
View original review in French
Helen
May, 2024
Pompeii was fascinating and good value - i should have bought tickets on the gate. It was more expensive to buy a voucher in advance and i couldn't see a benefit
Maura
May, 2024
Nice to wanfder around at our own pace and have the guide with us all the time. We had a little difficulty with figuring out how to know where we were to listen to the correct explanation. And also, we couldn't figure out how to listen to the extra bits.
Our ticketing experience was good. A little confusing at times at the entrance to Pompeii (which line we should be in to redeem tickets), but we figured it out.
Marion
May, 2024
Everything went well, but I didn't quite understand what the advantage of the advance reservation was. The ticket had to be picked up at the Porta Marina, where everyone was queuing even for non-reserved tickets. However, as we only needed 5 minutes, it was of course ok.
Pompeii itself is very interesting. We only had "basic" tickets without extras.
View original review in German
Jana
May, 2024
The experience was very impressive. It's a shame that a lot of things can't be entered because they are currently being restored. It was also not nice that you can't get into some attractions with a normal ticket. The exhibition in the amphitheater about Pink Floyd was unnecessary. It would have been better to read about the theater itself.
View original review in German
Buhot
May, 2024
The tour of Pompeii is superb, and the audioguide is really comprehensive, making it impossible to listen to everything in one day. The French-speaking guide is really easy to understand.
The only "problem" is the point for exchanging tickets and the audioguide, which was badly signposted. It's at the right entrance, but it's simply the same place to buy classic tickets as everyone else, and the same place to pick up the audioguide. This is the only point to be updated on the instruction sheet to make everything perfect! :)
View original review in French
Vincenzo
May, 2024
spectacular visit we made with professionalism and speed , in the entrance to the archaeological park of Pompeii ... congratulations the adepts and security officers
View original review in Italian
Michelle
May, 2024
We organised this trip through cruise line Norwegian. Everything was as expected although a little warning about the entrance and exits would help as we came out a different exit to entrance ( o exit there) so we had to navigate ourselves back to meeting point about 20 minutes walk. Pompeii definitely amazing I never imagined it was so large! You really need half a day not a couple of hours.
Guadalupe
May, 2024
We had to be in line. I would like to of printed a ticket for quick no hassle entry. Buying at the door was cheaper than buying online.
Sarah
May, 2024
It was easy to find from the train station. The audio guides were easy to use and the maps section was really helpful to find out way around Pompeii
Daniel
May, 2024
Everything went according to plan, except that we had to queue and the "full" ticket does not give access to the villa dei misteri!!!!! Too bad
View original review in French
Mary
May, 2024
We felt like we saw a little bit of everything which was nice since we knew we could only cover a small portion of such a big place. We wish that the guide could have allowed for more time to rest. As we were the slowest of the group, using a walker over rough terrain, we had no time to stop for a moment as the group continued on once we caught up. But we did understand that a time table had to be kept, so it was a delicate balance for the guide.
Klaudija
May, 2024
Everything was totally uncomplicated. I booked tickets online, exchanged them for real tickets at the ticket office at the Porta Marina entrance and off we went. There are also maps to help you find your way around. Pompeii is huge. A must if you are in Naples
View original review in German
José
May, 2024
He was very easy to reach and made perfect use of the tight time I had to make two visits in one day. The information provided was clear and received in good time. I became a customer.
View original review in Portuguese
Irene
May, 2024
I thought I would have the ticket on my phone and save me from waiting in line.
Not so, I had to wait in line just like everyone else to pick up the entrance ticket.
View original review in Spanish
Philip
May, 2024
It brought history to life. Being able to walk down roads they walked down and seeing how they lived and their art that was still in place. It was a very surreal experience and I will never forget it.
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