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Ana
Sep, 2024
Excellent guidance from the guides with lots of digital information. Easy access to the monuments, very efficient service.
View original review in Portuguese
Maureen
Sep, 2024
We were never able to follow the guide. We were not sure what the list of places were so we never used it. It was a complete waste of money.
Harold
Sep, 2024
The audioguide had little to do with stations at the sites and was not flexible in moving between stations. And the AI- generated voice was irritating.
We just gave up on it and wish we had used a human-guided tour.
Patrick
Sep, 2024
Good introduction by tour guide. He was knowledgeable and shared interesting facts about the castle.
What could be improved is better directions to where to meet your guide in the courtyard. We had to ask a couple of people before we were shown where to meet up.
Sophie
Sep, 2024
The church was spectacular but the castle was a big letdown. Only a few areas open and nothing in them. Very strange for such a grand historical building of it's size.
Deena
Sep, 2024
What an amazing site to experience in such a beautiful setting. Learning about such a rich history and seeing how royalty, and prisoners, lived is something to behold.
Marika
Sep, 2024
Due to a mishap I arrived 1 hour after the scheduled appointment but they called me and were very kind, we waited for the next turn without missing the guide's presentation. The guide Mrs. Bianca was great, she told us the history the origins and various anecdotes about the Castle, precise and very knowledgeable. I did not put the highest rating for the only criticism regarding the optional audio guide that I found a bit superficial in content. In any case I would repeat the experience and recommend it.
View original review in Italian
Ivan
Sep, 2024
The castle complex is very interesting and beautiful to visit.
The problems are in the wrong information online beforehand. We thought we would visit with a guide and not with an audio guide with a minimal introduction by a guide who then does not accompany us.
And worst of all the audio guide: in the cathedral the visit is done in the opposite direction to what was done previously and no adaptation has been made to this change in the audio guide.
In the church of Sant Jordi it seemed to me that it was very poorly explained.
In addition there were many points of the audio guide that corresponded to "another" audio guide that was not the one I had and all that generates confusion.
View original review in Spanish
Kolaczek
Sep, 2024
Great experience!
With the instructions sent it was easy to find the people to collect the tickets.
The link to listen to the explanations is well done and the little introduction by someone who speaks our language is great.
I'd recommend it.
View original review in French
Cornelia
Sep, 2024
Online on the cell phone worked well
Information comprehensive and understandable
24 hour app is good, you can listen to individual items later after the tour
View original review in German
Irakli
Sep, 2024
Ticketing was super easy and convenient. I avoided long lines at the Castel to buy tickets there. Mobile information was good. Although it didn't include all the number stations. Overall experience was great.
Sofía
Sep, 2024
The cathedral is the most beautiful thing, along with the tower with panoramic views. The experience booking the tickets went very well and with clear instructions.
View original review in Spanish
David
Sep, 2024
Booking was easy and appreciated the people onsite that helped orient us and provided helpful tips on how to approach our day. Prague Castle is an amazing and beautiful place!
Thais
Sep, 2024
Everything went well, I received the tickets at the time and place booked. The guides also told us briefly about the palace and the places we were going to visit.
Mattioli
Sep, 2024
Very convenient entrance to Prague Castle. Only moles: guides not easily spotted in certain conditions, and the audio guide for a fee and not very accurate.
Beautiful and well-organized motorboat cruise on the Moldova.
View original review in Italian
Karen
Aug, 2024
The attraction was amazing the guide Steve (Canadian) gave up a 15 min briefing at the start of the tour and this was fantastic! Gave you depth of knowledge of what you were touring at the castle
Laura
Aug, 2024
I thought the Castle itself would be part of the tour, rather it was the buildings in the complex of the castle. The audio tour of these buildings was fine (outside of the first one being in backward order). Just surprised that the Prague Castle tour didn't include the castle building itself.
Guillaume
Aug, 2024
Good but French discussion was a bit complicated insofar as she was not speaking loud.
Otherwise no issues ! Place is great !
Marzia
Aug, 2024
the guys at Headout are great: very nice, very knowledgeable.
Our human guide in Italian was great. The whole experience with the guide on the app was terrific. We were very very happy
View original review in Italian
Michael
Aug, 2024
Excellently organized. Excellent, very descriptive introduction by a very good German-speaking Czech with a lot of historical expertise. You can't do better than that!!! THANK YOU!!!
View original review in German
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