Add depth to your visit to the 9/11 Memorial & Museum by taking a guided tour of Ground Zero.
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Listen to firsthand accounts from a guide, a New Yorker with a personal connection to 9/11.
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Walk through Ground Zero and get an understanding of its history and rebirth.
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Behold the largest man-made waterfalls in North America at the 9/11 Memorial.
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Pay your respects to the Survivor Tree, a symbol of resilience.
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Skip the lines at the 9/11 Museum and see the events of the day through artifacts and narratives.
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Tour of Ground Zero, including outside St. Paul’s Chapel
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Local guide with a personal connection to 9/11
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Guided visit to the 9/11 Memorial
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9/11 Museum skip-the-line entry ticket
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You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
How do we collect reviews?
Guests from United Kingdom, France, Uruguay and over 7 countries have loved this experience
Ricky
Sep, 2024
Great guide really well done memorial the all those that lost their lives
Justin
Jan, 2025
Ray was our tour guide, he did such a fantastic job educating our group and really making this a more personal experience. This was, by far, our favorite experience of any of the activities we did on our four day NYC trip!
Fran
Dec, 2024
Jorge was amazing and so knowledgeable. His presedntation was captivating and stellar. The museum was done so well. Painful, overwhelming, but so nececcary and done to perfection.Kevin
Nov, 2024
We loved our tour with Head Out. Our guide was friendly and knowledgeable. We would definitely go again! Becky and Kevin
Suzanne
Nov, 2024
Jorge was knowledgeable, attentive to all the members of the group and gave insightful info that only a New Yorker could. Amazing experience.
The Ground Zero tour begins at St. Paul's Chapel, the 255-year-old church that withstood flying debris from the falling towers despite being only a block away. During the event's aftermath, the church served as a makeshift rescue center for victims of the attacks.
From there, follow your guide to the 9/11 Memorial, where you’ll learn about the symbolic places in the memorial plaza. These include the Survivor Tree as well as the Reflecting Absence, the largest man-made waterfalls on the continent.
In the final leg of your Ground Zero tour, your guide will prepare you for your visit to the 9/11 Museum. Your visit is self-guided, and we offer a skip-the-line ticket. The museum displays artifacts and first-person stories relating to September 11th. You can spend a good couple of hours in the museum, although you’re welcome to stay for as long as it’s open.
What's not allowed
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Shutterbugs please note that flash photography is not allowed.
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No food or beverages are allowed into the museum.
Additional information
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Your visit to the 9/11 Museum is self-guided.
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You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
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There is a security checkpoint before entering the 9/11 Museum. All large bags will need to be checked at the coat check.
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Children are welcome on the tour. The subject matter is covered sensitively.
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Your voucher will be emailed to you instantly.
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Display the voucher on your mobile phone with a valid photo ID at the meeting point.
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Please arrive at the meeting point 15 minutes before the scheduled time of your tour to avoid any delays.
Meeting point
Please check your final voucher for the meeting point details and specific instructions.
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