Question 1

What are the Puffing Billy prices?

Accepted Answer

The Puffing Billy ticket prices vary depending on the route you choose. From Belgrave to Lakeside it costs AU$55 and from Belgrave to Gembrook it costs AU$74.

Question 2

Can I buy Puffing Billy tickets in the railway station?

Accepted Answer

Yes, you can buy Puffing Billy tickets in the railway station, however, only a limited number are sold from the Puffing Billy stations on the day of travel. You can grab them from Booking Office or the Conductor. It is best advised to buy tickets online in advance as they are likely to be sold out on the day of travel.

Question 3

Are there reduced priced Puffing Billy tickets for kids?

Accepted Answer

While kids below the age of 3 years do not require tickets at all, those aged 4-16 years enjoy reduced prices.

Question 4

Is there any Puffing Billy railway discount voucher I can use?

Accepted Answer

Get your Puffing Billy tickets from on Headout using the promo code GOAUS and get flat AU$10 off your ticket.

Question 5

How much in advance should I arrive to pick up my Puffing Billy tickets?

Accepted Answer

If you're buying Puffing Billy tickets from a third party vendor like Headout, it is best recommended to arrive atleast 45 minutes prior to your departure time to collect your tickets and board the train. This could help you avoid last minute hassles.

Question 6

How long is the Puffing Billy train ride?

Accepted Answer

The duration of your train journey depends on the railway line you choose to travel. On the whole, keep aside 5 h-6 hours of your day for a sedate experience.

Belgrave to Lakeside - 1 hour each way or 3 hours return with 1 hour spent at Lakeside.
Belgrave to Gembrook - 1 hour 50 mins each way or 5.5hours return with approx 2 hours spent at Gembrook.

Question 7

Can I buy single journey tickets online?

Accepted Answer

Unfortunately, single journey tickets cannot be purchased online. They can only be purchased on-site from the booking office or the conductor.

Question 8

Are prams allowed on the Puffing Billy train?

Accepted Answer

Unfortunately, only folding or narrow prams can be accomodated on Puffing Billy due to the heritage carriage doors. It is advised to carry a foldable pram and stash it under the bench seats the carriage during the ride.

Question 9

Are dogs allowed on Puffing Billy?

Accepted Answer

No. Only assistance dogs certified by a registered authority, restrained by a harness or leash at all times are allowed onboard.

Question 10

Are there washrooms onboard the Puffing Billy train?

Accepted Answer

No washrooms are available aboard Puffing Billy's carriages, however you can be find them at each main station.

Question 11

Are there reserved seats on Puffing Billy or are they on first come first serve basis?

Accepted Answer

The seats on the Puffing Billy Railway are not numbered and reserved. You can sit in any of the unreserved carriages.

Question 12

Are there discounts for Puffing Billy tour group bookings?

Accepted Answer

Yes, discounts are available for pre-booked group travel (20 or more paying passengers on a return journey only) throughout the year, except on Sundays, Public Holidays and School Holidays.

Question 13

Can I cancel my Puffing Billy ticket once I complete my purchase?

Accepted Answer

Unfortunately, the puffing billy railway tickets have a strict cancellation policy and cannot be cancelled or rescheduled once booked.

Melbourne Tours

All you need to know before your Puffing Billy Railway ride

All you need for an epic Ocean Road tour from Melbourne