Question 1

Are Chichén Itzá tickets available online now?

Accepted Answer

Yes, tickets to the Chichén Itzá are available online. Guests are advised to pre book their tickets online to get their preferred date and time of visit.

Question 2

What are the different types of Chichén Itzá tickets and tours?

Accepted Answer

There are skip-the-line tickets, guided tours, cenote tours and combo tours of Chichén Itzá that guests can avail of. Skip-the-line tickets allow you to bypass long queues. Guided tours will include a tour guide who will take you through the history of Chichén Itzá. Get combo tickets for visiting Chichén Itzá as well as nearby attractions and cenote tours which include a dip in a Yucatan cenote.

Question 3

Are discounts available on Chichén Itzá tickets?

Accepted Answer

Children aged 3-12 may enjoy reduced ticket pricing (please carry a valid photo ID). Entry to the archaeological site is free for Mexican nationals.

Question 4

Is skip-the-line entry included in my Chichén Itzá tickets?

Accepted Answer

Many of the experiences in our collection include skip-the-line entry to Chichén Itzá. Skip-the-line tickets allow you to bypass long queues and get to the front of the line. Be sure to check your tickets if this is one of the inclusions.

Question 5

Are return transfers included in Chichén Itzá tours?

Accepted Answer

Return transfers are included in many of our guided, cenote and combo tours that take you to and from your hotel from certain locations. Peruse through our Chichén Itzá collection to get Chichén Itzá tickets with return transfers.

Question 6

Are guided Chichén Itzá tours available?

Accepted Answer

Yes, guided tours for Chichén Itzá are available. In a guided tour you will be taken on an in-depth tour of the history of Chichén Itzá led by an expert bilingual guide. Along with this, you will also be entitled to a lunch buffet and round trip transfers. Browse through our Chichén Itzá guided tours on this page.

Question 7

What are Chichén Itzá’s timings?

Accepted Answer

The site opens at 8:00 AM and closes at 5:00 PM.

Question 8

How do I get to Chichén Itzá?

Accepted Answer

Chichén Itzá can be accessed easily by going on guided tours. The site can also be accessed through bus and hired vehicles. Bus Chichén Itzá can be accessed by daily buses that come from several surrounding cities and towns. Depending on where you are, most bus commutes to the site take 2 hours by bus.  Guided tour Guided tours usually come with round-trip transfers that take you to the destination and back to your hotel, especially if you are staying in Cancun, Riviera Maya and Playa del Carmen.  Train Presently, Chichén Itzá cannot be accessed by train.  Car If you are planning to go on your own to Chichén Itzá, you can hire a car that you can drive down to the site. The distance from Cancun to Chichén Itzá is about 187 km and will take you 2 and a half hours to reach.

Question 9

What is the best time to visit Chichén Itzá?

Accepted Answer

In terms of weather, visiting Chichén Itzá between November and March is ideal to avoid the oppressive heat of summer and relentless rains that begin in June.

Question 10

Is Chichén Itzá wheelchair accessible?

Accepted Answer

Upon reaching the site, the maintaining organisation of the Chichén Itzá have taken care to make sure that the site and its surrounding areas are accessible for people in wheelchairs.

Question 11

Can I climb the pyramids of Chichén Itzá?

Accepted Answer

No, climbing any of the Mayan pyramids at the site is not allowed.

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