We had such a great experience that day! :) Firstly, everything was very well organized. We received a mail the day before the tour that it was fully booked and that everyone should arrive at the meeting point earlier for a smooth start. MS Gabriele was very spacey, there were tables to sit at and comfortable seats. At the bar in the centre of the boat, people could always buy drinks and snacks.
One way was approximately 2 hours, but our guides were giving really interesting information about the whales and the arctic all the time. Also, we were always allowed to stay on deck and observe the ride.
Then, when we finally arrived at the whale watching spot, our guide Martina would be outside with us, instructing everyone where to look at, what to look for, etc.
We saw plenty of whales, some tails - it was really, really nice and an unforgettable experience! :)