City Sightseeing: Warsaw Hop-On Hop-Off Bus Tour

That day was very cold and the air conditioning didn't work. it was not cheap by 2 Pax ! Bad ! I often saw something, but the information came later.

I would like to request for a refund . As information was not provided correctly + we were at stop no 3 for almost 3 hours but no bus . We were there between 11.40 to 2.45 pm . But not once we see the bus at stop no 3. The Information on the website is limited. Instead of asking people to go other locations , they must come to stop 1 . To start tour . I feel it's more of a scam .as I haven't seen bus anywhere on the roads.

Nothing. The buses did not arrive on time at the designated bus stops and the whole experience was a disaster. Never again! Thank you Petros Pashiardis

The tour itself was ok, not a great quality, a lot of silence, not a lot of explanation ("Family Smith lived there" - no explanation who family Smith is). There was mist inside the bus for the first 1h, we had to wipe out the windows constantly to see something. Second hour was ok, so the bus should ust have been warmed before. But, most of all: You don't provide the exact spot where the bus is, and you provide the WRONG TIME! I wasted 1h30 - 30 minutes looking for the bus stop before calling customer support, and then, 1h waiting for the actual correct time when the bus should arrive. You should fix this ASAP, it's unacceptable. You provide a googlemap spot, which is wrong, how hard is it to say "11h15 at Emilii Plater / DWORZEC CENTRALNY 14"?? So, mediocre tour, and terrible service from you.