Istanbul Welcome Card

I'm impressed how easy it was to find pick up points, how welcoming were all the guides and how exiting were the stories they told us.

Our tour guide Hakan was awesome! The service was great, the balance of guided tours excellent for the price we paid. The best information packet and cards were delivered on time and gave ample instructions on redemption. Smooth, simple and god value! Will highly recommend to friends

The Welcome Card we took from Headout was most helpful. The guided tours were really good. Our guide, Mr. Hakan was really nice and would explain everything in details and answer all our questions. The card had free rides on all public transport and also entries to a lot of places so we didn't have to stand in queues anywhere. It also included, hop on hop off Bosphorus Cruise. I highly recommend to buy this card before visiting Istanbul.

Easy process to meet up. Just enough information provided in a light hearted way from the guide (Jan) to give a good feel for the place before allowing us to tour the palace at our leisure

Seamless experience. Make sure you go into the cafe, which is the initial meeting point. The two locations have separate tickets. So, you can take your time for the Basilica Cistern and then have a break before you head for the Topkapi Palace tour. Worth the money, especially with the skip-the-line entry.

Topkapi Paula's was our 3rd booking through Headout. The process went very smoothly. Any glitches were quickly and easily resolved. The tour guides are extremely nice, helpful, and informed. Topkapi Palace is very big and extensive. We pooped out without getting through everything but that's ok. We loved what we saw. I point out that these days you may have people who behave entitled. The guards and ushers in the museum are quick to correct those who break the rules. As it should be.

We had an audioguide for the Basilica and the palace but were not able to use it in the basilica for there is no mobile network connection there. That is of course a shame when one downloads an audioguide in advance and pays for it. In the palace, however, the live guide was very good and knowledgeable. The tickets really were skip-the-line which worked very well.

I liked the knowledge of the guide and his relaxed way of explaining the historical data and the specific sites of the tour. I did not like the initial mess and the change of the tour start time.