Landmarks

Combo: Knossos Palace & Heraklion Archaeological Museum Tickets with Audio Guide

Name: Combo: Knossos Palace & Heraklion Archaeological Museum Tickets with Audio Guide
Start: 2024-12-27T08:00:00
End: 2024-12-27T12:00:00
Location: Palace of Knossos

Heraklion Archaeological Museum artifacts and Knossos ruins with audio tour guide.

Experience one of the oldest and most important museums in Greece – the Heraklion Archaeological Museum – and the ancient Knossos Palace at your own pace with this combo ticket, including audio tours and fast track access.

Highlights

Discover the wonderous history of two of the top historical attractions in Crete – the Heraklion Archaeological Museum and the Knossos Palace.
With an in-depth English audio guides – downloadable onto your smartphone – this is definitely a hassle-free and informative way to visit two outstanding locations.
At the Heraklion Archaeological Museum, you'll see exquisite pieces of Cretan art, prehistory, and history – over 5,500 years old from the Neolithic period to Roman times.
Some significant exhibits include Phaistos Disc, Snake Goddess, Stone Bull's Head Rhyton, and much more.
Move through the corridors of the once-luxurious Knossos Palace, explore the South Propylaeum – showcasing everyday life in ancient times – and learn about the Minoan economy and trade networks at the West Magazines.

Inclusions

Adult time-slotted e-ticket for Knossos Palace
Adult time-slotted e-ticket for Heraklion Archaeological Museum
2 Self-guided audio tours on your smartphone (Android and iOS)
Offline content for both audio tours (text, audio narration, and maps)

Exclusions

Live Guide
Smartphone and headphones
Food and drinks
Hotel transfers and transportation
App is incompatible with Windows phones

Cancellation policy

These tickets can't be cancelled or rescheduled.

Reviews

3.5

70 ratings

5/5

4/5

3/5

2/5

1/5

Agustin

3/5

Oct, 2024

I would like to make a difference in my experience at the Palace of Knossos, the place deserves a very good rating, but the attention, a 0, a HUGE zero. In contrast, my experience at the Archaeological Museum of Heraklion, both the place and the attention of its staff, deserves the highest rating, outstanding. In the Palace of Knossos, the staff was very rude and not at all helpful, something that surprised me a lot because of the difference in treatment that there is in my country, Peru, a country known for the kindness of its people, where the attention to tourists is first class. At Knossos, from the entrance, although I had the information on my cell phone, the person at the window was very dismissive and did not try to help me to identify the document I needed to show him. I then went to the second checkpoint, the entrance itself and it was the same, I asked a question and not only did they not answer me, they chose to say that my question was not their job and that was it. I did the tour on my own, and the audio guide didn't help at all, it's just a summary of the history, not an audio guide, explaining what you see. I have visited places like the Killing Fields in Cambodia, where the Khmer Rouge murdered people and the audio guide is REALLY an audio guide, it explains every place you see, the audio guide at Knossos is NO AUDIO GUIDE. After two hours and some queues -there were hundreds of tourists traveling in groups- at my exit, after examining the places visited I asked one of the employees that were nearby about the fresco of the dolphins, which I had not seen I had understood that it was no longer in the Palace and that individual was very rude, I preferred to skip it and ask another person who confirmed my doubt. My visit to the Archaeological Museum, on the other hand, was very positive. As I finished my visit to the Palace of Knossos, I went to the Museum two hours earlier than I had registered and at the entrance it was explained to me that I had to return at the scheduled time or one hour earlier or later than scheduled, which I understood. As there were too many people, I was concerned about going around the Museum and seeing the most important works and at certain times I had to ask for help from the staff who always attended me kindly, besides being very well informed. At the end of the visit, I noticed that I had not visited a part of the Museum, so I went back, but I did not find it, I asked one of the Museum staff and she explained that this sector was temporarily closed, responding kindly.

View original review in Spanish

Pamela

4/5

Oct, 2024

The Minoan palace of Knossos is a must-see when in Crete and we got a feel for the place that you could only get in person when we visited both Knossos and the Heraklion Archaeological Museum in October. Ticketing through Headout worked well: I downloaded tickets for two of us to my phone and they were scanned at entry. For both venues there is a scheduled entry time and it would have been helpful to have times closer together. As it was, our entry time at Knossos was in the morning (a good idea to avoid crowds) but our museum entry not until 5 pm so we had to fill the time with other activities. The downloadable guides to both venues were helpful. We followed along with earbuds at Knossos and didn't feel like we missed having a live tour guide. In fact it gave us flexibility to move at our own pace and pause when we wanted to. Glad we did both venues as Knossos is just ruins with some reconstructed sections, while the museum fills in gaps with art, paintings, sculpture, ceramics, jewelry, tools, etc., that actually came from the palace site. It was a great learning experience.

Claudia

3/5

Sep, 2024

The audio guide ok, well done and interesting. I bought the combo ticket on line: I am a journalist over 65 and theoretically I wouldn't have to pay! But there was no senior option and free admission could only be obtained on the spot. The worst thing, however, was the fact that having chosen the site visit at 10 a.m. we were scheduled to visit the museum at 5 p.m.! Since our hotel was over 2 hours away, we bought the tickets again.

View original review in Italian

Maria-grazia

3/5

Sep, 2024

Comprehensive audio guide, good content, clear directions with useful photos. We were assigned a visiting time for the Heraklion museum (h.5-6 p.m.) that was incompatible with the need to leave for our location almost 3 hours away and too far from the time of our chosen Knossos excavations visit (h.10 a.m.): we had to buy back the museum ticket in order to get in at 3 p.m. Also, we could not benefit online from the over-65 discount.

View original review in Italian

Nacera

3/5

Sep, 2024

Easy to book. But the service provider should have indicated the visiting times for the 2 sites to be visited. The one for the archaeological museum was missing and for good reason it was much later... we waited 1 hour on site.

View original review in French

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Your experience

Prepare to visit two of the top archaeological attractions of Crete – the Palace of Knossos and the Heraklion Archaeological Museum. Enjoy a captivating self-guided audioguide tour at both locations.

Heraklion Archaeological Museum

At the center of Minoan art and historic preservation, this museum experience is sure to enthrall you with one-of-a-kind exhibits, artifacts, frescoes, and more. Your audio guide not only has history and facts but also includes more than 80 stories about the Minoan era. Built between 1904 - 1907, the Museum houses the most valuable pieces of Cretan prehistory and history in the world, spanning 5,500 years old. Some of the figurines you’ll see include Seated Female Figurine, Snake Goddess figurines – a group of ancient sculptures excavated in 1903 in the Minoan palace at Knossos – The Poppy Goddess, and more.

Other significant artifacts you simply can’t miss are the Golden Bee Pendant, Phaistos Disc, Minos Ring, and Stone Bull’s Head Rhyton, etc. Priceless frescoes include the Bull-Leaping Fresco, Blue Bird Fresco, The Cup Bearer, Prince of the Lillies, and more.

Knossos Palace

Discover the ancient Minoan capital of Knossos through immersive storytelling and a wonderfully informative audio guide. The Knossos Palace is not only one of the most luxurious palaces in the world but also one of the oldest ones.

Start the tour by exploring the South Propylaeum which depicts the scenes of everyday life and activities in Minoan Crete. Follow the evolution of Minoan fashion as you learn about the hairstyles and beauty products that were used. Head onto the West Magazines where the storage facilities of the palace are located. Get to know about the well-organized bureaucracy and the trade networks of the Minoan economy which supported the palace organization.

At the South Entrance Corridor, gaze out at Mount Juktas and discover a copy of the Prince of the Lilies. Find out everything about the bath habits in the Minoan era as you visit the Queen’s Megaron which is beautifully decorated with blue dolphin frescoes.

Know before you go

Additional information

Heraklion Archaeological Museum and Knossos Palace

Please note that your entry to Knossos Palace will either be at 8am, followed by entry to the Heraklion Archaeological Museum at 1pm or entry to Knossos Palace at 10am followed by entry to the Heraklion Archaeological Museum at 5pm.
This is a self-guided audio tour: there's no live guide or meeting point.
Wear comfortable shoes to both attractions. Comfortable clothing, a hat, and sunscreen during the hot summer months would help during a visit to the Knossos Palace.
The Knossos Palace and the Heraklion Archaeological Museum are two of the most visited sites in Crete. It's advised to start your visit early in the morning. Expect more crowds during the holidays and over the weekends.
Free/reduced admission tickets don’t have fast access privileges and can only be acquired at the ticket booth on-site.
This Museum experience is suitable for wheelchair and pram/stroller users whilst the Knossos Palace is unsuitable for both these guests.
Carry a photo ID such as a passport, government ID, or a driver’s license.
Suitcases or trolleys are not allowed inside both the Museum and Palace.
The specified time applies to your admission into the Palace of Knossos. You have the flexibility to access the Archaeological Site at any time during the chosen date.

Audio Guide Information

Heraklion Archaeological Museum and Knossos Palace

Please bring your own charged smartphone and headphones.
The audio guide is available in English and German.
The audio tour is incompatible with Windows Phones, iPhone 5/5C or older, iPod Touch 5th generation or older, iPad 4th generation or older, and iPad Mini 1st generation.
You’ll need storage space on your phone to download the audio guide (350 MB).
Download your ticket(s) & audio tour prior to your visit. There’s no wifi/4G onsite.

My tickets

Your voucher will be emailed to you instantly.
Display the voucher on your mobile phone with a valid photo ID at the attraction.
Please arrive at the attraction 15 minutes before the scheduled time of your visit to avoid any delays.