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Combo (Save 5%): One World Observatory + 9/11 Memorial & Museum Tickets

New York City skyline featuring One World Trade Center.
Visitors enjoying the view from One World Observatory in New York City.
Women observing the 9/11 Memorial in New York City.
Fire truck Ladder 3 exhibit at 9/11 Museum, New York City.

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Visit the 9/11 Museum & One World Observatory in one trip, both located within One World Trade Center.

4.6/5

(4,505)

Clara Foong I Min

Clara

Oct 2025
Verified booking
5/5
Love the experience at One World Observatory and 9/11 Memorial & Museum. The 9/11 Memorial & Museum was a very meaningful and heartbreaking experience. Especially having an in-depth knowledge behind the building and construction of the Twin Towers and also the stories of the survivors and those who have perished from the 9/11 attack. The One World Observatory was a wonderful experience. It was a breathtaking experience to see the 360 view from the top.
Snezana Vitor

Snezana

Oct 2025
Verified booking
5/5
Although it was a cloudy, raining afternoon, there were large crowds gathered in front of the memorials as well as the museum. The artifacts and information videos brought chills down my spine. People were emotional and had tears that brought the experience to another level. This is definitely a must see if you go to NY. Remembering that day and the world's reaction only enhanced how tragic this event was in 2001! A definite must see!
Lilli Johnson

Lilli

Oct 2025
Verified booking
5/5
Very touching w all the voicemails and stories of ppl throughout this horrible time in our country. The love and strength that ppl showed was amazing! Your museum represented that thru all the personal stories and items from all of that. Only wished that the written items that described or explained the artifacts and etc was that it was lighted bc I couldn't read it bc it was dark.
    • Marvel at the remarkable beauty of New York City, including landmarks such as the Statue of Liberty, and Brooklyn Bridge from the One World Observatory.

    • Skip the ticketing lines and explore the multiple attractions at the observatory like the Horizon Grid, and the See Forever® Theater.

    • Pay tribute to the nearly 3,000 people who lost their lives in the September 11, 2001, terrorist attacks by visiting the 9/11 Memorial and Museum.

    • Experience the journey of hope and resilience at the Survivor Tree, a Callery Pear tree that survived the heinous attacks and was nurtured back to health.

    • Did you know? On 9/11, an estimated 500,000 people were evacuated by boat in what became the largest maritime evacuation in history, known as the Boatlift.

  • One World Observatory

    • Skip-the-box-office (ticketing counter)
    • Timed entry

    Access to:

    • Observatory levels
    • SkyPod elevators
    • Horizon Grid
    • See Forever® Theater

    9/11 Memorial and Museum

    • 9/11 Memorial and Museum timed entry ticket
    • Access to current exhibitions, Survivor Tree, and Memorial Glade
  • These tickets can't be cancelled or rescheduled.

  • 4.6
    4,505 reviews

    How do we collect reviews?

    These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

    3.3K
    849
    122
    41
    173
    Guests from United Kingdom, France, Germany and over 10 countries have loved this experience

    What our guests say

    Maureen Butler

    Maureen

    Nov 2025
    Verified booking
    5/5
    Since my ticket(s) wasn't on my phone, (I purchased them on my laptop) I depended on two customer service persons at the reception desk to obtain tickets from "headout." Since I was late for the first reservation, it was suggested that I go to the 9/11 Museum first, then come back to One World Observatory. The Museum was just what I expected it to be ... touching and "real." And the resilience of the people of the city, the state, and those who came from other states, and countries, to both search and rebuild speaks to the goodness in humanity. The views of the city from One World Observatory were outstanding, and being a former New Yorker - or Brooklynite to be specific - it was good to be able to see the changes to the city since I moved to Colorado thirty-three years ago. I am grateful/thankful to the "headout" associates, who working with the customer service personnel at One World Observatory obtained my tickets for me.
    Julia Sophie Rebecca Gräfin zu Ortenburg

    Julia

    Nov 2025
    Verified booking
    5/5
    An absolute must-see when in New York. It’s not only a testament to a piece of history that so many of us witnessed — even if only on the news — but what moved me most was the love that resonated throughout the memorial: the last phone calls and words from the victims, the sense of community, and the incredible strength of all the people who supported one another through their grief.
    Michael Johann Bauer

    Michael

    Nov 2025
    Verified booking
    5/5
    Everything went really well. I was the first person on the viewing platform shortly after 9am. I would recommend leaving no more than 1.5 hours between the two appointments. Without a big queue. It also went very quickly at the 9/11 Memorial with the online ticket. 👍🏼
    Scott Hilton

    Scott

    Nov 2025
    Verified booking
    5/5
    The museum was very well organised, we added the option of the audio guide that just added to the experience. Will definitely return.
    José Luis Pires Vicente

    José

    Nov 2025
    Verified booking
    5/5
    The drama of the situation is the excellent quality of the museum
  • Choose this economical combo that'll give you skip-the-box-office access to the One World Observatory, and entry into the 9/11 Memorial and Museum.

    One World Observatory

    Have you ever wondered what NYC looks like from the sky? Now, you can see for yourself from the One World Observatory, the tallest building in the Western Hemisphere. Skip the ticketing lines with these tickets, and soar up more than 100 floors in the SkyPod elevators. Immerse yourself in the sky-high views and experience how small massive structures like the Empire State Building look. Once you've had your fill of the views, visit the See Forever® Theater for an audiovisual experience of the NYC skyline, or the City Pulse, where local New Yorkers will share information about the city.

    9/11 Memorial and Museum

    The 9/11 memorial and museum serves as a reminder of one of the most painful days in human history. Visit the Ground Zero Twin Pools that were constructed where the original Twin Towers used to exist. The Survivor Tree, a symbol of resilience in the face of destruction, will evoke feelings of hope and strength. Spend some time remembering the victims at the 9/11 exhibits, before expressing your respect to the rescue team heroes at the Memorial Glade.

  • 9/11 Museum and Memorial

    Monday09:00am - 07:00pmlast entry 06:00pm
    TuesdayClosed
    Wednesday09:00am - 07:00pmlast entry 06:00pm
    Thursday09:00am - 07:00pmlast entry 06:00pm
    Friday09:00am - 07:00pmlast entry 06:00pm
    Saturday09:00am - 07:00pmlast entry 06:00pm
    Sunday09:00am - 07:00pmlast entry 06:00pm

    One World Observatory

    Monday09:00am - 09:00pmlast entry 08:00pm
    Tuesday09:00am - 09:00pmlast entry 08:00pm
    Wednesday09:00am - 09:00pmlast entry 08:00pm
    Thursday09:00am - 09:00pmlast entry 08:00pm
    Friday09:00am - 09:00pmlast entry 08:00pm
    Saturday09:00am - 09:00pmlast entry 08:00pm
    Sunday09:00am - 09:00pmlast entry 08:00pm
  • Accessibility

    One World Observatory

    • This experience is wheelchair accessible.

    9/11 Memorial and Museum

    • Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
    • Service animals are allowed at the Memorial.

    Additional information

    One World Observatory

    • This ticket allows you to arrive at your selected time and skip the ticket purchase lines, but you still need to go through security lines.

    9/11 Memorial and Museum

    • There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.
    • All visitors and baggage are subject to security screening, including any personal mobility devices.
    • Your voucher will be emailed to you instantly.

    • Please display the same at each ticket redemption point along with a valid photo ID.

    Ticket redemption points

    One World Observatory

    • Show your ticket at One World Observatory.

    • Address: 117 West St, New York, NY 10007, United States.

    Get directions to the redemption point

    9/11 Memorial & Museum

    • Redeem your ticket at 9/11 Memorial & Museum.

    • Address: 180 Greenwich St, New York, NY 10007, United States.

    Get directions to the redemption point

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