SNAV Ferry Tickets: Naples to/from Capri

A organização do porto não é das melhores, mas o serviço da Snav é ótimo, na volta quisemos antecipar nosso horário e foi permitido sem burocracia.

Nothing. Information was clear. Plus for etickets.

I got scammed with my trip from Naples-Capri-Naples on Sat 11.5.2024 (Reservation No. 17922306). Both tickets were paid in internet, but I got info from return trip from Capri to Naples at 5:10PM, that boat is full and new time needed to be selected. I choosed 6:10PM. I did not ever got confirmation for that, and both harbour ticket offices refused to give tickets. To avoid got left to Capri island, I had to buy three new tickets (2 adult, 1 children). So I lost 66€ money, which disappointed us a lot. Nobody was interested to help, so this feals like a scam on purpose. We cannot recommend your service to anyone - unless you pay our money back. Per favore restituiscici i nostri soldi, grazie.

I recived tickets for a different day than I ordered them for, support sent a default template email suggesting to give app credits, followup emails to them were "failed to deliver"

Najgorsze doświadczenie w historii. Wysłali mi niewłaściwy bilet.

Very good experience, smooth and fast boat ride and also a competitive price.