Pena Palace Guided Tour

We were very fortunate, Able to drive up get parking close, The guided was well worth it, Learning the backstories and moving through quickly, Our guide was fantastic, only downside was a light mist of rain and a fog, We also went back into Sintra ang ad dinner at a great tapas place by the railway, Cant wait to come back to portugal and see the other sights nearby there

So much culture and natural beauty in such a small space. Amazing! Ticket experience and guide was great too!

Byłem jedynym turystą, który się pojawił. Andreana była jednak bardzo profesjonalna i dokładna podczas tej wycieczki tylko dla jednej osoby. Jej wiedza i dogłębność sprawiły, że ta wycieczka była bardzo przyjemna i edukacyjna. Pałac, jego tło historyczne i widok są wyjątkowe i fascynujące. Gorąco polecam tę wycieczkę.

Wycieczka była dobrze zorganizowana, a nasz anglojęzyczny przewodnik, Mary Ann, był znakomity. Jedynym małym problemem były niejasne instrukcje dotyczące miejsca spotkania z przewodnikiem. Dzięki

Sama wycieczka była w porządku, jednak przewodniczka nie była widoczna. Musieliśmy zapytać, gdzie iść, a ochrona wskazała, gdzie powinniśmy być i kto jest naszym przewodnikiem. Nie wzięła pod uwagę fizycznej zdolności nikogo do chodzenia pod górę. Zaczęła iść pod górę, kiedy musiałem wskazać, że moja mama ma kontuzję kostki i będzie potrzebować autobusu. Następnie zatrzymała grupę na kolejne kilka minut, podczas gdy inny członek wycieczki zakończył osobistą rozmowę. Wycieczka odjechała z 15-minutowym opóźnieniem. Była kompetentna i miła, ale początkowo mogła się lepiej komunikować / angażować.

Loved the tour and the information. Don't love the meet up directions. All of us were confused by the directions sent to us and where we were supposed to meet the guide. Who the guide was - a name would have been nice and also some kind of identifier on his/her person. We were there the 30 minutes early and thought someone might have been there at that time to greet us - if we even knew where that should have been. We almost left to go up to the palace with the idea maybe that was the meeting location. Please fix this in the future and you will be solid.

Midway thru the tour which was an all English speaking tour a Spanish speaking couple joined the tour. They guide allowed them to join without the required headsets. The guide took away from our tour at each stop to speak separately with the Spanish speaking couple. This did take away from the time we were provided as the guide basically had to give two separate tours

The meeting point was inside the gate, but our instructions were to meet outside the gate. We then missed the gardens portion of the tour due to this. The rest of the tour was fine and the guide was very informative. Staff at the Pena Palace said the incorrect information on meeting locations is a consistent problem with Headcout, so I would correct this. Thank you.

Wonderful!!! The guide was fantastic, the tour was well planned. Reccomend it 100%! (I Dont see how the tour could even be longer than 1:30h?!)

Conseguimos facilmente as entradas. A visita foi uma experiência linda, a guia foi muito amável e as suas informações excelentes.

Było świetnie. Przewodnik, bardzo przyjazny, wszystko nam wyjaśnił. Bardzo nam się podobało.

Loved our tour and our tour guide William was awesome

Guide was very informative and chatty – could be more clear about where to meet as there was some confusion.

La guía encantadora , nos explico super bien. Muy amable y con mucho entusiasmo.