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Simon
Sep, 2024
Enjoyed the vast knowledge of the guide although we had to really concentrate hard to understand her at times because of her accent.
Susan
May, 2024
The tour was well organised and it was great to avoid the huge lines. The guide Sara was amazing and bought all the key paintings to life. The Head out app had been great. My husband booked the Duomo on another platform and it was awful . Head out really have delivered. I will use this app for the rest of my Italian trip.
Rachel
May, 2024
Our tour guide Hillary (Hilaria) was an amazing guide, not only for her being a local Florencian but we also were fortunate to be the only couple that booked the tour.
Therefore, it felt like a private tour!
Nonetheless, she had tenacity, passion for her the the artist portrayal, and the enriched history of not only art it self, but the beautiful city of Florence.
We left the tour enchanterd and wanting more!:)
Thank you Hilaria ❤️
Vasant
May, 2024
It was a bit disorganised. It was difficult to find the meeting point (tiny office in a large square, no signage or flags) They wanted us to wait outside in the scorching 2.30pm sun, later agreed to let ua stand in the office. Then there was an issue with the group tickets at the Uffizzi - they got only 6 instead of 15. By the time it was all sorted, tour was 30 mins late.
atanding/waiting in the heat. It is a long tour and everyone was already tired standing/waiting in the heat. Many people finally dropped off before the tour finished. Guide was knowledgeable, though seemed a bit inexperienced. Uffizi was supposed to one of the main highlights of our trip, unfortunately we were a bit disappointed with the whole experience.
Anna
May, 2024
Buying tickets was easy and intuitive. The app works flawlessly. Although the internet in Florence is so-so.Anyway, I recommend buying tickets in advance and choosing the VIP group option with a guide.
This review is translated. Show original review.
Tan
May, 2024
Excellent tour! Our guide was amazing with so much knowledge and information on the art and its history. The 3 hour tour went by too quickly! Highly recommended.
Leigh
May, 2024
In spite of many negative reviews about Headout, their partner company Florencetown were excellent.
Chiara, the guide was engaging and extremely knowledgeable, bringing the amazing works of art in this extraordinary building to life.
Andrew
Feb, 2024
The tickets were easy to book and the arrangements worked well.
The guide was great, we saw all the highlights in the 3 hour tour including the coffee break
Helen
Jan, 2024
What didn't work was the contradiction about where to meet up. The local partners said to go to their office to redeem the tickets - which we did but it was closed- this was an hour before we were due to start the tour- because the instructions were to then go to entrance of the Uffizi at least 15 mins before the tour was due to start. I rang head out and eventually someone at your end got hold of the local partners who were now in the office. They believed that we were supposed to meet at that office at 2.45. Sadly we and the others on the tour did not know this. So one other person failed to make the tour as a result. So please can you improve instructions of where to meet the guide. We also narrowly nearly missed the tour. So avoidable.
In the end our guide Vanessa was excellent and deserves credit.
Sophie
Jan, 2024
Visiting the Uffizi with a guide was essential to have a good understanding of the evolution of the themes treated by the painters across time.
Our guide was very knowledgeable and kind, she answered all our questions.
Entering the Uffizi with her was very easy, no queue.
I recommend it without a doubt.
View original review in Italian
Audrey
Oct, 2024
Our guide was imformative without beeing boring or too academic, keeping our interest for the full three hours.
Chris
Oct, 2024
Guide was knowledgeable and spoke excellent English. Museum was wasn't so crowded.
Bert
Sep, 2024
Excellnt, knowlegabletour guid. So much more meaningful being wee informed!
Anastasiia
Aug, 2024
Sarah Stefanini is an amazing guide. I enjoyed the tour a lot! Very informative and fun!
María
Apr, 2024
The guide we had was very professional. However, the tour lasted exactly 1.5 hours, which I thought was not long enough.
View original review in Spanish
Jeannie
Mar, 2024
Vanessa was most amazing guide ever. She connected with all the clients. She made art relatable to the new generation.
Kristine
Mar, 2024
Our guide, Sarah, was so enthusiastic and knowledgeable. She made the tour so interesting. Highly recommend!
Hong
Nov, 2024
Alessandra
Oct, 2024
Fiona
Sep, 2024
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