Royal Palace of Madrid Skip-the-Line Tickets

once we got in it was great but getting in was hard to find the line to enter since so many people were in line there should be better signage and people out on the plaza to help direct....

Seeing the palace. Too many people for me! But maybe it's always that way. The palace was amazing to see. Be prepared for several hours to see it!

not having to queue for tickets. But we took audioguides because we don't speak English or Spanish.

Beautiful hat and very well maintained. Well organized entrance We were glad to have taken the tickets in advance to avoid the long queue to get in.

Save the time when queuing. The App was not easy to use for new user. But all data was set up when tickets were required. No big trouble.

Clear directions to the meeting point. The experienced guide took us on for the one-and-a-half-hour tour. Even in a group, the audio system was effective. Lots of detail in every room. The only downside was that the tour was too fast-paced, leaving us little time to admire the works in the rooms.

Magnificent palace to visit. Each room more beautiful than the next. An improvement in the visibility of the direction of the visit would be welcome.

The entrance without queuing phenomenal, but inside the Palace too many people, walking through the corridors impossible and let alone to appreciate the beauty of it, inside it is impossible to walk all cramped.

Very chaotic at the meeting place and getting headsets, entering the palace. Group too large for single guide to manage.

Excellent tour of the Real Palacio, skip the line a must, tour guide very knowledgeable and helpful, overall had a great experience, would recommend

Really worth a visit to the Palace, its stunning! The ticket experience with Headout was simple to use and we certainly did skip the queue. Highly recommend.

The tickets worked great, we even went earlier than the scheduled time pr because there was no line and we got in without any problems!

The Royal Palace is gorgeous! The entire palace is just amazing. The security people in each room were helpful, and the entire experience was perfect.

kindeness of the lady guiding us. We arrived late and she came to pick us at the porters lodge. Then very precise explanations along thre tour.

La visita guidata è stata molto interessante, la guida Pilar è stata molto brava e coinvolgente. L'unica pecca è stata la modifica della prenotazione che avevo fatto. Due giorni prima della visita ho ricevuto una mail in cui mi veniva proposto un nuovo orario per la visita guidata, ho risposto accettando il nuovo orario. Successivamente ho ricevuto una nuova mail in cui mi dicevano che non c'era più posto, quindi avrei dovuto cancellare il tour perdendo quanto avevo già pagato. Ho quindi telefonato in agenzia e concordato per un nuovo orario e nuovo giorno, se non avessi telefonato avrei perso tutto. Questo modo di gestire le penotazioni non mi è piaciuto.

Malgré la foule, la guide a été très bien. Ses explications ont été claires, précises avec un débit de parole parfait pour une compréhension en langue anglaise.

Palazzo meraviglioso, peccato non si facciano visitare tutte le stanze. Indicazioni del tragitto poco chiare (per caso abbiamo trovato la parte dedicata alle armi)

Esmail ??? Guided us very nicely, humorously and sympathetically, everything was fine, thank you... I can warmly recommend him to everyone...

The guide was super - thank you - top marks to Maria. Feedback for the company who runs this service - the sound system caused issues through out the visit - people couldn't hear through the ear piece. It needs an upgrade to make life easier for the guide and the tourists .

Our guide was very pleasant and friendly. However, there was a lot of waiting around before we got into the palace as we were waiting for some people who were not on time. The tour itself felt a bit rushed.