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John
Feb, 2025
The ticket purchase experience using the Headout app on my cell phone was fine, the designated meeting place for the tour was easy to find, and the guide spoke excellent English using our whisper ear headsets to easily hear her remarks as we toured the palace. I enjoyed the tour and thought the guide did an excellent job.
Dupuis
Jan, 2025
Notre guide Aurora était très dynamique, elle est passionnée de l'histoire de son Pays. Nous avons bien aimé les anecdotes en plus des faits historiques., le tout en français. Nous avons passé un très bon moment avec notre guide, nous le conseillons vivement pour découvrir ce magnifique Palais.
Jessica
Dec, 2024
The service was very good from the beginning, they called me by whatsapp (knowing that I did not have a number in Spain) to give us directions on how to get there. Our guide, Clara was very eloquent, informed, kind, interesting, to make the visit interesting, she highlighted details of the history that highlighted details of the visit. Other tour companies do not care about the service (I had a bad experience in another city with another company), we did not have that problem with this company, the truth comparing, I recommend this company.
View original review in Spanish
Dawn
Nov, 2024
My guide Enrique was friendly and knowledgeable. I absolutely enjoyed my tour of the Royal Palace of Madrid. Would definitely recommend.
Jana
Oct, 2024
The tour Guide Marta was excellent. Thanks to her entertinig approach to history matters we had really great experience. Skip-the-line saved us a lots of time.
Maisa
Oct, 2024
I'm Brazilian and although the tour was in Spanish, the guide spoke slowly and gave clear explanations, showing knowledge. I recommend it!
View original review in Portuguese
Carl
Oct, 2024
Our guide, Rafa, was excellent. Knowledgeable and very personable! The pacing of the tour was just right, and the earpieces were very effective as well
Cheung
Oct, 2024
We really enjoyed the tour. The guide (sorry that I forgot to ask for her name) is knowledgeable and we can feel her passion for arts and culture. I loved how she organised the tour for the art museum and showed paintings that have connections. Really appreciated.
Patricia
Sep, 2024
Javier was my guide, he was excellent!! He explained in detail the rooms and the uses of each. The Palace Madrid is the most beautiful palace I have ever seen. I am very impressed with your company and your guides!
Aurora
Sep, 2024
The tour guide was amazingly knowledgeable and funny with proper manners, it was NOT boring and our experience in the palace greatly enhanced. Thank you Javier.
Michelle
Aug, 2024
First the instructions for the meeting spot is accurate and precise.. the tourguide speaks allot of language and he knows allot of the history of Spain..we're origin in the philippines(Spanish colony)but we're a citizen of france so we're in the middle of ur history .... keep it up and bravo!!will recommend
Anna
Jul, 2024
Alma was an outstanding guide, knowledgeable, professional, very pleasant, kind and very witty.
I enjoyed the tour very much, thorough and with a lot of details about the history of the Spanish monarchy.
Not to be missed!
View original review in Italian
Luisa
Jul, 2024
Nice experience! I highly recommend it! Rocio, our guide, was very kind with us and very informative (of course not so detailed because there is not enough time in 1h) but it was very interesting, a beautiful place.
View original review in Spanish
Carla
Jul, 2024
Our guide Amanda was very friendly, attentive and kind! She explained the Palace to us with great enthusiasm and clarity! We loved our experience.
View original review in Portuguese
Jason
Jul, 2024
I had a bit of time to kill so took the tour. I had no real expectations of the palace, but it was exceptional. Some spaces were crowded and hot, but the guide and radio system he used worked well and the explanations were good.
Ana
Jun, 2024
The Palace is spectacular and taking the guided tour gave us a much better insight into the history surrounding the attraction. The guide was very friendly and provided interesting and curious information. We really enjoyed the experience.
View original review in Portuguese
Deborah
Apr, 2024
The afternoon tour of the Palace was led by guide Xavier, who was very informative and entertaining. Although there were a lot of crowds he skilfully led us through 28 of the magnificent rooms enabling us to admire them fully. We learned a lot more than if we had gone on our own.
Susanne
Apr, 2024
Sympathetic, competent guide.
He told the historical information in a very inspiring and exciting way.
The palace and its history in its historical context is super interesting.
The highlight was the throne room.
View original review in German
Aaron
Apr, 2024
This was a fantastic tour! I was so grateful to have such a knowledgeable and passionate local guide. Having grown up in Toledo, he had a deep understanding of the history and forces that have shaped the people and culture of Spain. Skipping the line made the whole experience smoother. The palace itself is magnificent, and something every visitor to Madrid should see.
Belon
Mar, 2025
Stefania very knowledgeable and nice guide !
View original review in Italian
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