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Lisa
Dec, 2024
Our host Doug was knowledgeable, engaging and kept us on time for high tea which was waiting for us when we arrived! We will definitely book again on our next trip to London.
Maura
Dec, 2024
We got plenty of explanations with the audio guide. It was great to visit a palace so well preserved and rich in history especially the young Victoria .
Lorraine
Nov, 2024
Headout made purchasing tickets simple!
We used them for a show, and Kensington Palace.
We were very happy with how easy and seamless the process was.
Roberto
Oct, 2024
I liked everything, the environment, the furnishings, the explanations, the friendliness of the guide, the clarity of the rules, the security system, the speed of the checks.
Sarah
Sep, 2024
Loved the audio tour of the palace and seeing the gardens and statue of Diana. The ticketing experience was quick and straightforward with helpful information and clear directions provided.
Rosemary
Sep, 2024
very good amount of interesting information, clearly set out and aided by the audio accompaniment.
Tickets easily booked and access via the app efficient.
Raul
Sep, 2024
The whole premises are impressive, seeing the throne and intimate spaces of the king and queen, knowing about the staff working in the palace, but particularly Princess Diana's sculpture, it made some justice to her, I was happy to see her in that garden. Thank you!
Colleen
Sep, 2024
My ticketing experience was brilliant. A received a whatsapp immediately.
I throughly enjoyed the palace walk around with the headphones. But the whole experience was fantastic, the gardens were beautiful. I wish though, the people created up after their animals. Or someone was there to do this.
Štěpánka
Sep, 2024
The tour was great, the only thing we missed was an option to choose czech language on the multimedia guide or at least a version with captions for people that are hard of hearing.
Pamella
Aug, 2024
The history behind the rooms, clothes and items. But there isn't a space dedicate to Diana inside the catle, it is a pit as she represented an importante part of the monarchy history.
Julien
Jul, 2024
It was interresting: the Queen Jewels, the appartments. A bit expensive, but it is because we are from Paris and prices are lowers. We were surprised by the simplicity of royal appartments, comparing to the luxuary of Versailles and Fontainebleau, at Kensington the pieces are not very larges. The room is small, dinner room is very tiny. It is hard to imagine such an important queen living in this part of Palace. But what a beautifull lady was queen Victoria. So noble and pretty too. We admire her very much.
Craig
Jul, 2024
Purchasing our tickets online was quick and easy and the tickets were emailed immediately, but also available online straight after checkout. The tour was extremely interesting and the included audio tour a great help in providing lots of detail. A very enjoyable experience. The cafe was good, but high prices as seems to be the norm in London.
Diego
Jul, 2024
Clean and neat. How I expected. The audio tours were very useful.
Souvenirs kind of expensive.
Icecreams outside the Palace were delicious.
Thanks.
Anke
Jul, 2024
It was a very good experience, I went with my 17year old son who needed quite some persuasion to take part. In the end it was a fun experience. The Audio-Guide is very entertaining and the tours are not too long. Very family friendly. The staff is exceptionally friendly. Entrance with the online ticket was without any waiting involved.
Yu
Jun, 2024
Visiting Kensington Palace was an incredible experience! The palace is steeped in history, with beautifully preserved rooms and fascinating exhibits that take you back in time. The gardens are equally impressive, providing a serene and picturesque backdrop. As a history enthusiast, I found every moment captivating. Highly recommend for anyone visiting London!
Carrie
Jun, 2024
Kensington Palace tour well set out and not really too many people in any one place at a time. Audio guide was great.
E-ticket purchase and download straightforward. Enjoyed our day
Cosima
May, 2024
We found the additional talks by the palace staff very interesting. The fact that the audio guide was also available in several languages is great, for us German of course. 👍🏼
View original review in German
André
Dec, 2024
The tour was good but very unfortunate not in Dutch. Was also expecting something more from Princess Diana.
View original review in Dutch
Delmas
Nov, 2024
Everything was wonderful, I just wish I had access to the courtyard.
View original review in French
Stephen
Nov, 2024
Nice couple of hours spent walking around and learning the history. The free audio guide was helpful.
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