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Forino
Dec, 2024
The gvb transportation pass was supposed to include bus and streetcar trains and also the transfer to the airport as per the description but instead with the trains it did not work and to go to the airport I had to get other tickets. Basically it only worked to use the streetcar in the city center.
View original review in Italian
Jayakanthan
Nov, 2024
We are tourist's from India and before reaching we saw You Tube videos on how to get the passes and one such was so informative we got to know about T-casual & others too. But on getting off at Terminal C of Terminal2( Easyjet) there were no indication of ticketing machines and the metro starts at Terminal A( Rayan Air) which is quite a distance.We were forced to take Aerobus to Universitat and later we got passes from the machines placed in that station.But,we enjoyed uninterrupted travel..Good job
Nicola
Nov, 2024
I have used a pass similar to this before and it is great for getting around the city and the transport network seems to work really well.
What wasn't easy was using the pass to get through the gates, (I think a paper pass works better).
The pass did not work at all when I tried using it for the mainline train, (return trip to/from airport), and I had to persuade the staff at the station to let me through.
Gertrud
Nov, 2024
The sights were a short walk from the stations.
Everything was very clearly laid out. I can only recommend it.
View original review in German
Dario
Nov, 2024
Perfect just add a download picture because i didn't have internet someplaces but Great Experiance will rebuy when visiting again for sure
Francis
Nov, 2024
There was so much hassle using the code from my Apple wallet and the code from the Headout app. It took many scanning before it worked. Fortunately, the drivers were very patient & understanding. There were times when I just gave up scanning the code and just showed it to the drivers. I don't would use this again. I'm sure there are other options available.
Manfred
Nov, 2024
Not related to headout but GVB must really consider switching to a real NFC pass for it's network. Having a qr code with unrelated destination on it is really disturbing. Altrought that, I have no malfunction to signal
Sarah
Nov, 2024
After some initial difficulties, everything went smoothly with the ticket.
The ticket that was sent to us for our wallet did not work at the barriers. The staff at the GVB store at Centraal Station were not particularly helpful and had no idea how to solve the problem. It was only when we wrote to the Headup support team that we were sent the working tickets via a link.
View original review in German
Marius
Oct, 2024
I bought 3 tickets for the GVB but all tickets were on one cellphone and I could not send tickets to my other two family members. Was a rush getting in and out of tramps with 3 tickets on my phone to be scanned.
Emily
Sep, 2024
Despite using the app for scanning the tickets when using the metro with an andrioid phone, we were still charged on our card. Because of this, we are now in the process of having to go through the refund process with GVB which is a huge inconvenience. It worked well on the iPhone with no extra charges, however if it's not possible to do with the android phone due to the potential double charge, then this should clearly be stated upon purchasing the ticket and we would have chosen to purchase the ticket through GVB directly.
Khalid
Aug, 2024
At the begining, I didnt know how to use the ticket because you don't add the ticket to your application, but after many tries I knew that I have to use the ticket via Apple Walle, and my question if I don't have iPhone, how can I use the ticket !!
Sebastian
Aug, 2024
It was not possible to scan our e-ticket via the Headout app when entering an GVB transport like tram. There was no QR Code in the headout App. The PDF ticket I got per eMail worked 80%. The QR codes in the email ticket were supported but caused problems a few times.
At the GVB Infopoint near Amsterdam Central Station the staff couldn't help with the app. It was not possible to import the tickets to the getyourguide / GVB / GOOGLE wallet or headout app correctly.
The tickets were Valid so the GVB personal recommended if we had problems scanning the tickets at entering the tram to complain to the tram personal. But we shouldn't use the metro because when there is a problem we couldn't explain to GVB staff directly.
So it was an adventure we didn't book.
The ticket was Valid but didn't work as expected because it wasn't possible to import it the headout app correctly as recommended in the email.
Gemma
Dec, 2024
Friendly staff. Punctual and clean!
View original review in German
Marcus
Nov, 2024
Was a bit complicated
View original review in German
Robert
Nov, 2024
All good, on time, a bit crowded but ok
View original review in German
Gladys
Nov, 2024
It was good but better one card in one city.
Improve more , Cheers
Alexander
Nov, 2024
Most of the tickets readers were not able to scan the barcode. Mostly Metro and bus.
Tram is all right
Robert
Nov, 2024
So easy to use to go wherever we wanted
Mark
Oct, 2024
Hassle free easy way to quickly get a feel of the city.
Dolores
Oct, 2024
Very easy to use and the stations were clean.
from
€9
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