Hamburg Speicherstadt and Harbor Cruise

The river cruise was great, a complete tour of the best areas of Hamburg. As a point of improvement to point out that in the reservation it is indicated that there are audio guides in several languages, but once on the boat no one offered them, and the experience would be great to be able to understand the explanations of the captain.

I enjoyed the port visit and the tour, which was very comprehensive. However, it was very cold because of the wind and the captain talked too much into the microphone. He said a lot of useless things.

What i didn't love: the time mentioned on the ticket (11.30) was incorrect. The boat was leaving at 11.15. And they react as if we were wrong. Not nice!!!

Excellent staff on board. Need more signage on docks. App for English speakers is glitchy. Must restart several times on the cruise.

The funny comments from the captain!!! It was too crowded and therefore our seats were not so good and comfortable. Overall we had a fun trip.

The ride itself was okay - the speaker was not always easy to understand - finding the departure point was time-consuming, cumbersome - a cheek

Enjoyed the boat tour, but the cruise that included the Speicherstadt, although booked, was not there and we had to take the cruise that included Blankeneese. Interesting, but it was not the one we chose.

It's a shame we didn't have an audio guide as soon as we got on the boat. The guide spoke only in German, which sounded very interesting and funny, but far too fast for people who don't speak the language... It's even more of a shame that the discovery of the city and port was visually brilliant.

The captain commented on the tour in an informative and very humorous way, we saw and learned a lot. He obviously enjoyed his job and knew a lot about the port of Hamburg. Great!

There could have been a bit more narrative. The tour was meant to be a bit of fun, of course, but a little more information would have been nice.

Condensed, but very well conveyed impression of the main sights of the port and the Speicherstadt; the accompanying verbal explanations of the "tour guide" were presented in a relaxed, funny and very informative way.

No one was at the listed meeting point by Überseebrucke. Luckily, we found the ship on our own in time, but the information given was incorrect. Also, the staff made no effort to provide the audio guide for non-German speakers. They immediately began the tour in German and I was not given instructions for how to access English audio until I asked - about halfway through the tour. Aside from these logistic issues, the tour itself was nice.

The tour was very interesting and lived up to our expectations. It's a pity there's no possibility of translation into French (because even for fluent German speakers like us, not everything was understandable), at least for the more traditional commentaries (via headphones, for example), which wouldn't prevent the driver from adding his personal touch! Fair price.

Entertaining and entertaining harbour tour in German, English tour available via QR code but unfortunately not fully synchronized with the harbour tour.

We were sent to the wrong bridge and "ridiculed" when we asked, out of breath, where the boat was leaving from a minute before the departure time. Other guests felt the same way. Supposedly the other boat was full and had already left. Very unfriendly and departure 23 minutes later, waiting in the blazing sun. In the Speicherdtadt it went from 2h only 10min, better on foot and not again with Rainer Abicht :/

Easy to buy tickets over the internet. Friendly staff. Nice captain gave lots of information (jokes included) during the 2h boat trip. The vessel seemed old and the seating could use some upgrading but it sailed fine!

From the water you have a completely different view of the city again. The skipper's comments were sometimes a bit sexist, which is not necessary

It was very interesting in the harbor. The up and down to Blankenese was boring. We booked a trip with a visit to the Speicherstadt... but didn't go in, which was a shame

Very good guide. Boat has simple hard wooden benches with no privecie. You can't buy coffee, tea, nothing there either. Toilet offers no invitation. Maybe cheap but no comfort at all, too bad.

There was no barge at the appointed time. We waited 45 minutes before finally being able to board an XXL boat. Not what we'd expected when we booked this tour.