Sunway Lagoon Theme Park Tickets - Non-Malaysian Citizens

For the sunway lagoon tickets, the ticket pdf was corrupted when uploaded to the app and email. They also seemed to be an older version/ wrong version of the ticket required for sunway lagoon. however the support team manage to get things working so all was fine in the end :)

One of the best day spent while I was in Malaysia it would be Sunway Lagoon waterpark. Thrilling rides to exotic jungle trail you can find everything thing there. I would love to go there again...

bought the tix from the website, waited for 20 mins before deciding to cancel it and get the refund which was allowed according to the email. 5 mins later got the tix and emailed them for any status on the refund but to no response

The whole experience was wonderful,the games the food,the water park was amazing the kids enjoyed so much.also we booked the tickets through headout it was easy and reliable.

Ive been to the park. The best is getting discounts to the enter park. Wish can have bigger discounts. I think what would be even better is to have as many theme parks on your list as possible with special rates. And to keep interest going is updates on special vouchers on parks, and cash back or points system to be exchange for other park visits.

Many good rides were closed , even the big water pool is under maintenance and this was not mentioned under your website

It was great fun with 6 different parks inside with one ticket where 2 Water parks takes the top spot of all 6 of them. I would recommend taking express ticket along with entry ticket which will skip the queue and can try all the rides and things with the time you have rather than waiting in queue for most of the time.

Sunway Lagoon Water Park in Kuala Lumpur offers an exhilarating and unforgettable experience for visitors of all ages. Boasting a diverse array of attractions, it caters to thrill-seekers and families alike. The meticulously maintained park features thrilling water slides, a relaxing wave pool, and a captivating man-made beach. Highlights include the Vuvuzela, the world's largest vortex ride, and the exhilarating Surf Beach, perfect for catching some waves. The attentive and friendly staff ensure a safe and enjoyable visit, while the variety of dining options provides delicious choices for every palate. The park's cleanliness and well-organized facilities add to the overall positive experience. Sunway Lagoon Water Park truly stands out as a top-notch destination, offering fun, adventure, and relaxation in a beautifully designed setting. It's a must-visit for anyone looking to beat the heat and have a fantastic day out in Kuala Lumpur.

Came across Headout while searching for tickets to Sunway Lagoon. Headout prices were the cheapest so booked tickets without reading reviews. Was a bit worried later after reading all the negative reviews but everything went so well with our booking I don't get the reason for all the negative reviews. We had a great experience with Headout and would highly recommend it. I am booking Aquaria KLCC tickets as well with Headouts which actually is the best offer I came across again. Thank you Headout

Kids loves the Waterpark and rides , white tiger in wildlife park, crossing the suspension bridge. We will definitely come back again.

We didn't recieve our online tickets until 2 hours after I had paid for them. Sunway would not let us in, until we had the virtual tickets emailed to us. Even though I had paid for them and I had a reciept. Both the workers at Sunway and myself tried to contact Headout, but no one would answer the phone to recitfy the situation. It was an extremely frustrating experience. I understand that Headout is a third party, however we were directed to them, through the Sunway website. We had paid for a ticket until 11pm, but were informed that the park was closing at 6pm due to Ramadan. So we missed out on most of the activities/rides. This information should have been specified when we purchased the tickets. An extrememly disappointing experience - however - staff at Sunway were fantastic and there were no ques. Which made up for the frustrations at the beginning of the day. My advice - purchase tickets well before you go to Sunway and contact the staff at Sunway beforehand, to make sure you understand when they are closing or any information you may need to know on the day.

Please send Early ticket to customer... don't lie to customer will send 30 Minutes...but didn't receive it...next do a proper good communication with customers.thanks

My children was rejected from entering the venue due to our ticket is not valid.i call the Headout customer service team for 7 time and every time the staff ask me to wait for 15-20 minutes but not 1 of them solve my problem.I have waited for more than 1 hour but no solution.Then i ask for ticket refund so that i can buy new ticket from the counter and until today i haven't recieved any email or call to arrange for the refund. VERY POOR CUSTOMER SERVICE.I need this issue resolved as soon as possible.

It was a great experience. We had no problem. No need to stand in the queues to purchase the tickets and the ticket rates are also good from Headout

The ticket experience was brilliant and staff in charge of headout was excellent in handling my case. I had to postpone my visit due to unseen circumstances and they respond me promptly with rescheduled ticket. 👍

A day well spent at Sunway Lagoon. We had fun splashing day doing activities together. Quick tips: get your tickets from Headout, hassle free online platform that makes everything easy peasy :)

overall experience is just ok. i will give 50-60% over 100%. its too hot, a bit old with less maintainance. i prefer to have more shelted roof everywhere i walk like singapore, because it is new and well maintain and aircon everywhere.

Pool, Zoo, Amusement park, all in once!! Great place for both kids and adults. Not too crowded and awesome. Would love to back again.

1- The water park was ok even though they let me buy the skip the line ticket, whereas I was alone and so I had to wait a long time for someone agree to do it with me for a lot of attractions. They could have just been honest and told me there was no point in buying it! 2- The wild park was a disgrace! The lions and tigers seemed to be completely drugged, some of their fur was injured and torn off. Their cages were so tiny, it was really very very hard to see, I had tears in my eyes. A disgrace!! 3- All the attractions in the amusement park were closed because of the rain and when the rain stopped even after more than 2 hours dry they never re-open. Conclusions DON'T GO! The pool was nice but you can find it wherever you want. Do not participate in this mistreatment of animals.

Very smooth process and the best prices i f you are purchasing from klook or sunway directly. I had to cancel 1 ticket out of 5 because one of the family members was feeling unwell and they canceled the ticket and issued the refund right away. The customer service team understood my concerns and resolved it.