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Ricardo
Oct, 2024
the place is spectacular, but on the day of my visit there was an external event and I almost missed one of the best rooms in the museum (hall of 500).
View original review in Spanish
Maryam
Oct, 2024
My guide Mr. Hassan was very nice and helpful I had a great time thanks to him. The place was amazing and worth the visit. I only needed an hour to see it all except for the tower.
Geraldine
Oct, 2024
All great. The guide was knowledgeable, spoke great English, was gracious to all. The secret
Passage to secret rooms with secret compartments was a big surprise. The great hall of 500 was also unexpected. Great Art of the famous did not disappoint. The structural elements of the roof and suspended ceiling are awe inspiring
Carl
Sep, 2024
The Palazzo Vecchio in Firenze was not really a very exciting museum visit. The art was mediocre and the palace itself lacks good taste. I thought the halls and rooms were not really very overwhelming. I had a nice outing and it got me out of the apartment and into the city centre again, which is always nice. Purchasing the ticket via Headout was very straightforward and a very good service. Very satisfying.
Vincenzo
Sep, 2024
Good experience, Florence full of art. Old palace beautiful but there are more beautiful monuments in the city. Only flaw in the ticket tour is that audio guide would have been included but at the appropriate time the headout app did not give it to me. Of the rest efficient tour packages.
View original review in Italian
Julia
Aug, 2024
We were able to visit the museum without having to wait at the entrance. We were able to walk straight through and admire the impressive building.
View original review in German
Stefanie
Aug, 2024
I loved the whole exhibition, it was well curated and i did not have to stand in line. The entrance was really fast and it was not too crowded.
Decoster
Aug, 2024
It's great to be able to book your time slot online, but you'll pay a lot more than if you book directly at the ticket office. The extra cost does, however, guarantee availability.
View original review in French
Phillip
Aug, 2024
The collection of the tickets was easy, the guide showed us to the museum, and the collection is stunning. Wish we had allowed more time. 3 hours was not enough.
Cosimo
Aug, 2024
Of course everything is beautiful, palazzo vecchio with the uffizi are undoubtedly among the 7 beauties of humanity, but unfortunately the only problem is the heat. There is no adequate ventilation system for the increasing heat in recent years. It should be improved only in this aspect, cmq not to be underestimated.
View original review in Italian
Markus
Aug, 2024
It was very good that the tickets were so readily available online, the app worked well. We didn't have to wait at all and got into Palazzo Vecchio in comfort. Thank you very much for that!
View original review in German
Melanie
Jul, 2024
Didn't actually need the reserved time ticket as there was no line when we arrived but with only a short visit in Firenze I didn't want to risk missing out. They let us in early and we explored the museum on our own. It is very impressive! The art and architecture are beyond belief and have held up so well over the years. Thoroughly enjoyed our visit.
Lisa
Jul, 2024
Tickets were easy to acquire and entry was very simple. Palazzo Vecchio was a beautiful and interesting place to explore.
Carolyn
Jun, 2024
It was key to get there at 9am when it opened. Less crazy busy in that area and the ability to enjoy the venue in a less rushed fashion. Very easy entry. Process all smooth!
Lorella
Jun, 2024
Il museo del Bargello è stato al di sopra delle aspettative. È una metà irrinunciabile nel tour di Firenze. Anche Palazzo Vecchio è spettacolare, a cominciare dalla piazza.
Maha
Jun, 2024
The tour is beautiful however one of the audioguide ran out of battery in the middle of the tour and the second one was not working correctly.
No other option was given by the local team
Graham
Jun, 2024
Everything went to plan and I had a thoroughly fabulous time. After reading some negative reviews I was a bit nervous and feared the worst but have to say I would have no hesitation in recommending it to friends and family.
Melinda
Jun, 2024
It was easy to enter Palazzo Vecchio even though we arrived prior to our official entry time printed on our ticket. Great museum not to be missed when in Firenze!
Edwige
Jun, 2024
Thanks to the queue-cutting ticket, entry is quick and easy. I highly recommend it. personally, I didn't take a guide. But I enjoyed my visit, there are clear explanatons.
View original review in French
Jean,
May, 2024
There was no more room on the museum's website....
Is this due to massive purchases by companies like yours?
View original review in French
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