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Paolo
Jan, 2025
Despite the crowds, the time slots allow you not to queue.
All the attendants really nice, except one really rude and arrogant blond lady. Maybe it was an off day.
View original review in Italian
Vivianne
Nov, 2024
Behind the scenes look at the secret passages with an incredible guide Martha who was phenomenal at delivering information. One of the best couple of hours I have done on a guided tour.
Maryam
Oct, 2024
My guide Mr. Hassan was very nice and helpful I had a great time thanks to him. The place was amazing and worth the visit. I only needed an hour to see it all except for the tower.
Vincenzo
Sep, 2024
Good experience, Florence full of art. Old palace beautiful but there are more beautiful monuments in the city. Only flaw in the ticket tour is that audio guide would have been included but at the appropriate time the headout app did not give it to me. Of the rest efficient tour packages.
View original review in Italian
Melanie
Jul, 2024
Didn't actually need the reserved time ticket as there was no line when we arrived but with only a short visit in Firenze I didn't want to risk missing out. They let us in early and we explored the museum on our own. It is very impressive! The art and architecture are beyond belief and have held up so well over the years. Thoroughly enjoyed our visit.
Lisa
Jul, 2024
Tickets were easy to acquire and entry was very simple. Palazzo Vecchio was a beautiful and interesting place to explore.
Clive
May, 2024
Good to have a time slot and not worry about long waits.
Lots of grandure and art ,and frescoes.Great main hall ,well worth a visit if in Florence
Vincent
May, 2024
Tremendous architecture history and culture wrapped up in one amazing building. Stunning map room at top and end of the tour _ big surprise and very unique.
Kelly
May, 2024
The Palazzo Vecchio was amazing and more than I expected. So many hidden gems, it's definitely worth the entry fee. I highly recommend a visit.
Gerard
May, 2024
I like the information provided by the guide most. And the picture of the midget was very funny, his arse was on the other side.
Kristine
May, 2024
Gar kein Anstehen, Billet an der richtigen Stelle vorgewiesen und schon ging es rein 👍🏻 Rucksäcke und Taschen müssen abgegeben werden, das ist aber kostenlos und wir hatten das Glück, das wir auch dort nicht anstehen mussten und auch gleich noch auf die Toilette konnten. Alles in allem gelungener und eindrücklicher Besuch. Tipp: Kurz vor Feierabend Ticket buchen, dann hat es weniger Leute (wir waren um 17 Uhr und praktisch alleine...)
Dumont
Apr, 2024
The guided tour of the secret passages is extraordinary. Julia the guide is friendly and full of anecdotes.
Warning: the indicated meeting point is not the right one. You have to go inside to exchange the voucher for real tickets, and you'll be told where to meet.
View original review in French
Eugenio
Feb, 2025
The beauty of the place and the atmosphere there
View original review in Italian
Joy
Oct, 2024
Amazing atmosphere, not too busy, interesting facts, good guide.
Deray
Mar, 2025
Excellent contact with the very competent guide
Why not offer the same service in French for those who don't understand Italian?
View original review in French
Maximiliano
Feb, 2025
The visit is great, a must if you travel to Firenze. Apart front that, the guide contacted and guided me greatly after giving us the entrances. The service is great and the views inside the palace are definitely worth it.
Paola
Jan, 2025
Thanks to online booking I was able to choose day and time without standing in line at the ticket office.
The Salone dei Cinquecento alone already immerses you in another dimension...😌 I'm sorry I couldn't book the guided tour to the secret quarters, next time I'll try to make it 👋
View original review in Italian
Florina
Dec, 2024
Our guide, Martha, was WONDERFUL, i.e., caring, well-informed, patient, and genuinely imterested in her subject. And the subject of the tour was beyound fascinating- Secret passages of Palazzo Vecchio. Thank you, Martha, for yhe unforgetable time with you.
Bonnie
Nov, 2024
We really enjoyed our tour of Palazzo Vecchio with the secrect passage ways.
We entered a small door off the street and up the stairs to veiw highly decorated ceilings and walls. We also heard of the history of the Vecchio.
Tour guide was very knowledgeable.
Ricardo
Oct, 2024
the place is spectacular, but on the day of my visit there was an external event and I almost missed one of the best rooms in the museum (hall of 500).
View original review in Spanish
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