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Maryann
Dec, 2024
It was fine. Met my expectations but did not exceed them. A lot of walking that I was not aware of and long wait time . .
Glad I went
Ana
Dec, 2024
The mines are very worthwhile! The timetables were met, the bus was comfortable and the experience was well worth the money!
View original review in Portuguese
Paul
Nov, 2024
The tour was well organised, and informative. The mines themselves are breathtaking. We did get a message saying wrap up warm however it was very warm down there. The layers weren't needed, just a pain having to carrying coats etc
Petra
Nov, 2024
driver was friendly took us to our destination and back where we wanted.
the guide Patricia (I think) told it very nice sometimes with a nice joke in between.
She told it very interestingly.
View original review in Dutch
Suzanne
Nov, 2024
This was an incredible tour, to see What was created down below And of salt was really Remarkable! I would highly recommend this tour!
Lynne
Oct, 2024
Our driver Janek was absolutely fantastic -wish he could have stayed with us in the Salt mines too!
He was friendly, pleasant and so informative -mafe our trip.
Natasha
Oct, 2024
The actual tour was fantastic and our guide was wonderful.
The drivers were very unfriendly and didnt even say hello. Only one spoke to lead us to get our tickets and pass us over to the guide. The other one didn't speak at all.
Petra
Sep, 2024
It was great. Definitely worth doing. The transfer was top-notch. The guide was great and the salt mine was beautiful and very interesting. Highly recommend
View original review in French
Keith
Sep, 2024
We were blown away by bthe shear scale of the workings and the spaces created underground. Also marvelled at the engineering. Astonishing to think this was all done with hand tools until the 20th century.
Irena
Sep, 2024
Our guide was very informative and amusing. Paid attention to the needs of the group and allowed time to observe and appreciate the mine experience.
Andrew
Aug, 2024
The Salt Mines are amazing. The detail in the figures and exhibits is outstanding. Our guide was very good and extremely clear in her explanations. It was certainly worth visiting. The one negative was that our booking included pick up and drop off from our hotel. We were picked up on time but the operator told us that they do not offer drop off service and this was an error by the company we bought the tour from. So we were dropped some distance from our hotel. This was disappointing.
Florence
Aug, 2024
Given the crowds, it was preferable to be accompanied by a guide. The explanations were clear and precise, and the English easily understood. Some of the rooms are sumptuous!
View original review in French
Mary
Aug, 2024
Visiting the saltmine was really a unique experience and well worth a visit. The lady who guided us was very attentive and informative and she skillfully managed a small group of Polish speaking visitors along with the larger group of English speaking. Unfortunately the hotel transfer was not good. The point we were asked to go for pick up did not have any signage at all so very confusing. The driver turned up on time but she did not speak any English. When we arrived at the salt mine we were told to go and come back to a meeting point in 20 minutes. It was very unclear where we were to meet after the tour, so we walked back to the car park and found the driver there.
Debra
Aug, 2024
My ticket experience was fine but the Salt Mine office mucked up the date and said we couldn't go but we could pick another date. We were leaving Krakow next day. I wasn't impressed and said they had to sort it. They got someone to pick us up later in the day and connect us with another tour. Squeezed in the bus going back to Krakow then someone picked us up at one of the stops and dropped us off at our hotel. Not quite what we were expecting. Actual tour was brilliant.
Stephanie
Jul, 2024
I had to split up our group after booking and the Customer Service reps I spoke to were really helpful and my request was met. Our van driver was terrific- he returned to pick up some of our group who went to the wrong pickup location. Our guide was lovely and knowledgeable. The mine was remarkable! Don't miss this when you visit Krakow!
John
Jun, 2024
Such an amazing experience, exceeded all our expectations, the sheer scale of the mining involved and the numerous attractions was very impressive. Looking forward to returning to go on the miner's tour!
Jude
Jun, 2024
Driver puck up bang on time, nice vehicle. English speaking guide Elizabeth was informative and entertaining. The mine by itself simply awesome!!
Karen
Jun, 2024
The tour was fascinating. We were in a large group, but that did not matter.
The only negative was that our group of five travelling together in the minibus from Krakow did not have tickets when we tried to enter through the barrier. One of our party contacted the driver who sent them electronically.
Joanne
Jun, 2024
Well organised activity , our guide was amazing and funny . It's very different but worth it, not something you get to do everyday.
Richard
May, 2024
Pick up good from hotel to big bus and to salt mine. Guide good,only negative was big bus dropped us off far from the hotel so we waited for van pick up,never came. I contacted driver but he said he only does the morning pick up. Would be better if he told us.
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zł234.07
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