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Hana
Aug, 2024
Very interesting places, very professional, friendly and willing guides. The drivers were very good. The tour of Auschwitz was very well organized inside the camp, and the headsets with microphones were a very good idea.
One small drawback: we would have liked to have had a schedule of the day's activities beforehand. Before we got off the bus on the way back from Auschwitz, we didn't know how or when we were going to the salt mine.
View original review in French
Aaron
Aug, 2024
what an extraordinary and unforgettable tour experience. truly a full day immersed in history, exploring and learning about two profoundly distinct periods of time. everything was seamless: the buses were perfectly on schedule, check-ins were hassle free, and we were thoughtfully accounted for every step of the way. no matter how far we strayed from the group, the bus waited for us, ensuring we never felt rushed.
but what truly set this tour apart was our guide, Lara - an absolute gem of a person. her warmth, kindness, and genuine care for everyone made all the difference. not only was she knowledgeable, and sensitive, but she also went above and beyond to make sure we felt comfortable as we moved from location to location. she didn’t just guide us, she brought the experience to life, making every moment feel a little more special and personal. Lara is just one of those rare people who leaves an impression that lasts long after the tour ends.
as an american traveling in a foreign country and not speaking the native language, this tour made everything exceptionally easy and smooth. there were no moments of confusion or uncertainty, the guidance was clear, and we always knew exactly where to be and what was happening next. every step of the journey was thoughtfully laid out, removing any of the usual stresses that come with being in a new place. by the end of the day, i didn’t just feel like a tourist... i felt connected to the history, culture, and people in a way that left me fulfilled and grateful for the experience. this tour truly delivered a sense of ease and discovery appreciated by those who are naturally more anxious. i couldn't recommend it more.
Mohammad
May, 2024
It was amazing, specially Daniel , nice guy. Lady driver was bit silent and strict. But Overall experience was amazing.
Emily
May, 2024
the ride to each location was quite smooth( which was great. Our guide handled the ticket gathering and the organization of each language group with their main tour guide for the locations. My guide was fantastic. She was well-versed in the history but also passionate, ensuring the tour visitors (like myself) understood the impact of Auschwitz and Birkenau. The Birkenau trip did get cut short, which was a bit disappointing, due primarily to a long line to get into the first museum/Auschwitz, but perhaps that was the museum itself. The salt mine tour guide was also amazing! Unfortunately I forget her name, but she made funny jokes and gave us plenty of time to look around at each stop on the tour. Overall, a great and informative trip! I have not added photos of Aushwitz/Birkenau in respect of the victims and families.
Ricardo
Apr, 2024
The Wieliczka Salt Mine is an impressive site. I was amazed by knowing that all the beautiful art sculpted in salt was made by the workers in the mine.
Visiting Auschwitz and Birkenau, guided by a knowledgeable person, was an unforgettable experience. Only being there to feel. Both tours could have been a better experience if the guide in the bus could use the travel time to tell us more about the places we were travelling through. His function was basically a "head counter".
Philomena
Apr, 2024
Pick up and transfer was very good. The Salt Mines are a must see, a great experience. The Church is awesome.
Auschwitz a sad reminder of the evil of war. May the souls of all those who perished there Rest in Peace.
The tour guides were brilliant, very informative and willing to answer questions.
Alejandra
May, 2024
very good experience but I would like to have the option of Spanish.
View original review in Spanish
Joseph
Mar, 2025
Auschwitz-Birkenau opportunity not to be missed. Well prepared guide and very informative. Provided transport from hotel excellent.
Salt Mines interesting but at times a bit lengthy. Exit a bit confusing. Provided transport to hotel excellent.
Leigh
Mar, 2025
Renata was our fantastic chaffeur to and from Krakow and made every effort to get is there safely and on time. Entrance lines were seemless. One recommendation is that the driver for the Salt Mine excursion (different to Renata), collects people from the actual exit of the Salt Mine and folks are not expected to find the parking lot (which is very confusing). Otherwise an awesome day spent, thank you!
Stefano
Jan, 2025
At birkenau we barely had time to get in, a brief explanation, and out we went. Twenty minutes, even less, compared to the one hour wait. The bus came by an hour earlier than expected precisely to avoid standing in line, which was an hour and a half in the cold on site anyway.
However, Daniel was supportive.
View original review in Italian
Eloisa
Jan, 2025
Comfortable transportation, organized guides, all in time. If you have little time, ideal to see two of the best excursions on the same day.
View original review in Spanish
Rossi
Nov, 2024
We enjoyed the minibus, a very small group, we were directed by a very pleasant person, everything was perfect.
View original review in French
Dermot
Nov, 2024
The main problem is that we visited the Salt mine first & Not Auschwitz/ Birkanau. by the time we reached Birkinau it was too dark to see anything. it would make more sense to visit the Salt mines later when darkness doesn't matter.
Peck
Oct, 2024
The picked up was very close to our air bnb. Our guide was experienced and she gave clear explanation and very informative. We truly benefited.
Usaid
Oct, 2024
It was a very insgihtful and eyeopening trip/expereince.
However, the last minute changes to the travel itenirary could have been better, initially we were set to depart from Krakow at 9:00 AM, instead we were told to meet at 5:00 AM in the morning.
Sure we had a good trip, however the change of timings was very inconvinient.
Sorel
Oct, 2024
The driver was great, and the guide gave us a good understanding of what happened. It was a great time.
View original review in French
Pradeau
Sep, 2024
++ Very well done guided tour with lots of detailed information. Instructions were clear for transportation and meeting point. The two tours flowed well from the camps to the Salt Mines!
-- Lots of visitors to the Auschwitz Museum on Monday morning, so we were a bit pressed for time, which didn't give us much time to reflect.
View original review in French
John
Sep, 2024
Daniel out bus driver was great the boy in the salt mine tour the same unfortunately the the woman in the camp tour was dissapoing she walked too fast and when you caught up you had missed important I so you couldn't ask her eny question
Gianmarco
Aug, 2024
The tour was an eye opening experience, as it is only when you are there that you get to see how systematic the actions were carried out there. Also, the guide -a Polish woman- was very knowledgeable and always open to answering questions, which was much appreciated.
Daniela
Aug, 2024
Italian guide, meticulous explanation of everything in Auschwitz. Fair breaks and good time transfers.
Only flaw that on the way back the driver dropped us off 2km from the hotel, when it was specified during the reservation that they would drop us off near our hotel since it was evening.
View original review in Italian
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