Round-Trip Train Tickets to Mount Gornergrat from Zermatt

Trains were very clean and punctual. Views were amazing, appreciated the lareg windows. When we booked our tickets online we got a QR code, it was confusing to then have to go get a physcial paper ticket, Go digital 100%.

Buying tickets in advance was effective because we avoided the queue at the station ticket counters. The Gornergrat is a lovely place and offers a 360-degree view of all the mountains and glaciers surrounding Zermatt.

The organization was very good, the train ride wonderful, the weather fantastic and the mountains unforgettably beautiful and breathtaking. The raclette at the Gorner Grad Hotel was great. All in all, a fantastic day that will be unforgettable.

"Spectacular mountain trips". I felt blessed, being surrounded by the grandiosity, peace and beauty of the scenery on these two trips in the Alpes. I suggest do to do the Gornergrat one day, and the Glacier Paradise on another. Dedicate time to contemplate the magnificence of nature, while having a coffee or a meal.

The ticketing experience was smooth and easy when I went online to purchase... The experience was great on the mountain we even enjoyed lunch at the top it was a bit expensive but the experience was great..

The train ride allows a spectacular view of the entire village, the mountains and obviously the Mothernorn.

I purchased two priority tickets for the Matterhorn experience, these are more expensive than the standard tickets and usually grant you priority boarding to avoid the queues and guarantee a seat. When we arrived the priority boarding was closed and after speaking to the team there it appears it had been for several weeks prior. I reached out to Headout hoping to be reimbursed for the extra priority price we paid and I also attached a photo of the signage showing that access temporarily closed. Over a week later and I'm still awaiting a response. The only experience is great, incredible views but the train was very congested in early December with many people standing. Early in the season so the restaurants weren't all open at the top.

All beautiful spectacular day

When I arrived they would not look up the tickets that I had purchased but could not down load on my phone , the staff was not very helpful and i ended up have to buy TWO more tickets , I dont think that is correct and I feel I should be reinbursed thank you .

Beautiful experience. Perfect day in a magnificent place.

On-Line advanced Ticket purchase - 10/10. Check in at Station in Zermatt - 7/10. This was confusiing and time consuming having to scan bar codes on phone to get an actual paper ticket. Why not just use the bar codes as the tickets? Very strange! Actual train rides were on time and trains were spotlessly clean.