From Interlaken: Jungfraujoch Top of Europe Round-Trip Train Tickets

The experience was very unique, all of the transports were clean and ran perfectly on time, and the views were spectacular!

Ticketing was easy online. However one suggestion is that also e mail the QR code. It is convenient that way and we don't have to download the app for viewing the ticket etc.

That there were other displays and activities up at the top (ice tunnel/historical pics etc) besides the awesome view. Assortment of food choices too.

The weather made the trip fantastic . The ticketing service needs some improvement. Firstly it wasn't clear whether I had an actual train reservation at Kleine Schneiggig so which queue to go in. Secondly I was able choose any earlier time and spend more time at Lauterbrunnen as long as I was at kleine schneiggig by the right time .

The QR code was our ticket all day long so we did not need to queue at ticket offices. It was not overly clear what Jungfrau train and Eiger Express we were to catch back down...it just said "2 hrs later". We were delayed getting up there as the Gondola was late so wasn't sure whether we could stay longer at the top...we didn't so it was a bit rushed. We did get off at Grindelwald on the way back down and walk around for a while before catching the train back to Interlaken. All in all, a really good day.

The booking process was very easy and inclusive of getting up to Jungfraujoch from Interlaken. We were able to see everything that we wanted to including the Ice Palace, the glacier, Sphinx observatory, and everything that was at the top. We opted for the train up instead of the gondola as we are not too keen on heights; it was a beautiful scenic ride up. Some things that would have been helpful to know before hand or already have in the instructions: The starting time that you book, corresponds to the train leaving from Interlaken. I was familiar with the trains and the SBB app to check the train times, stops, and platforms we were to change at, but it wasn't really explcitly mentioned or recommended to have the SBB app. The directions only mentioned changing at Lauterbrunnen towards Kleine Scheidegg and then exit at Keline Scheidegg to wait for the cog train up, but no further details of platform switching or train times. Thankfully the trains run very on time and there's a few minutes between when your train arrives and the next one leaves, but if you miss it for whatever reason, it's a bout a 30 minute wait for the next train up or down. Even though the instructions say your ticket for your decent down is 2 or 3 hours after your start time, it doesn't not give you the exact time of your train to go down, however, there are trains running all day, you just might have to wait a little longer depending on how busy it is. Also, the QR code we received is the ticket up and back for the booking we made.

We enjoyed the train ride to the Jungfraujoch to the full. All in all, it was a very impressive experience. We did the way back a little differently by making a stopover on the Kleine Scheidek. From there, in a beautiful restaurant with a direct view of the Eigerwand, we were able to review our experience.

Going to Jungfrau is an unforgettable experience! We went up only by the little trains (no cable car) and it is really exciting! Once you get up you get a breathtaking view, take the inside tour to the Top of the Europe including the ice tunnel (icy but quaint) and the glacier walk....and you would never leave! Highly recommended!!!!

Jungfraujoch is simply a great experience, the booking at Headout was not so great. Confirmation was only confirmed after several requests and the first booked date was already gone - not very professional 👎

Everything Fabulous! Very kind staff who helped us understand well how everything works since we don't know the language... Fabulous experience

The information was not clear enough as to which train stop to get off. There are two similar: Grindelwald and Grindelwald terminal. Very confusing. We missed getting of at Terminal and went to Grindelwald where we followed a crowd to a mountain gondola. Only when our tickets didn't work did a worker tell us we were at the wrong mountain! We had to double back. Once we got to the right place we were told out tickets were for a specific time window which we missed and we had to wait longer. This all gave us a shorter time at the venue as return tickets were for specific times too. Instructions new to be MUCH clearer about getting of at the TERMINAL stop and not going to the final Grindelwald stop!!!

I marvel at the manmade structures. The beauty of the place, the blue glacier, the enormous amount of tourists, Scary in the ice. It was a breath taking experience.

Easy to book and support was good but because of different time zone it was bit delayed. Instructions in the email with was misleading for half fare ticket but team sent me PDF copies. Jungfraujoch tickets did not have time on them for return so we had to queue up. Overall experience was good.

The ticket mentioned a first train to Interlaken Ost at 10am that didn't exist (9.34am or 10.04am). For the 3rd train to the JungfrauRoch our ticket was not recognized when accessing the platform. We were able to take the train without a reservation, and the ticket was recognized on the train!

We luckily had fantastic weather so the view was super. The train trip was well organized and the information was also completely correct. I say top organization and keep up the good work. 👍

The entire experience was very joyful, the transportation, Especially the gondola ride , the views , the amenities, and of course they're stunning views from the top of Europe!

This self guided tour was very good. It gives you reserved seats, which saves you from massive lines. Be careful what train platform you get on at and watch for the gondola stop it's the one before the end of the line on the train.

The travel experience itself was great, the Jungfraujoch is super well organized with the round trip at the top of the Jungfraujoch. What wasn't good was the booking - I didn't know what to do with the barcodes. I couldn't figure out which barcode was for which person, what the sequence of sections was - I felt pretty left alone with the extremely cryptic confirmation. I didn't see a receipt either. The same tour without the headout would have been much better.

Everything is quite good but the only little things that you should let us know about Tranfer to Gondola at Terminal station. It's wasting my time too much.

I appreciated the organization, very good means of transportation and precise connections. Once arrived very valid route and super facilities.