How do we collect reviews?
Sort by: Most relevant
Serena
Feb, 2025
We thought until the last that the tickets were a FRAUD, REALLY, everything went WELL and we paid 10€ for a tour that other sites were offering at much higher prices!
They changed the time for us the day before, delaying it by 1 hour (meeting at 9:50), the meeting place was respected, no queue (except at the controls, as for everyone), great guide. RECOMMENDED
View original review in Italian
Barbara
Jan, 2025
It was a moment of introspection and awareness raising. We think we know everything that happened there, but only by visiting it do we realize that what we know is only a small part of what really happened. At least once in one's life one has a moral duty to visit a concentration camp to see the evil with one's own eyes and not to forget.
View original review in Italian
Patrycja
Jan, 2025
Punctual and very correct Spanish language. More history and more details would be missing. There was a lot of time on the bus when we could have taken advantage of it and told more things.
View original review in Spanish
Baud
Dec, 2024
A visit to remember and never forget. A French-speaking guide made the visit very interesting. I highly recommend this tour.
View original review in French
Cindy
Dec, 2024
Miroslav was a very professional guide who touched me deeply with his heartfelt tour guidance. He gave all of himself to show us, explain to us, the horrendous past. I don't know how he does it day to day, it must take a huge toll on his health. I want to say to him his sacrifice is not unseened nor went unnoticed. Please take care, it was my privilege to have crossed paths with such a lovely gentleman.
Norbert, our tour guide to Auschwitz, was also a lovely chap. His gentle ways were a pleasure to be in company to. I wish him well in his college studies and future endeavours.
Christophe
Dec, 2024
Fast transfer and very competent French guides...
However, waking up was difficult, as the departure time booked and initially scheduled for 7:10 a.m. was brought forward by 1 hour the day before, without any explanation?
View original review in French
Nikolski
Dec, 2024
Very interesting guided tour, lots of historical detail without getting too gloomy.
Very professional guide
View original review in French
Anna
Nov, 2024
Everything was perfect and on time. The guide in Auschwitz and Birkenau was also up to par for this particular experience. We returned to Krakow at 3:30 p.m.
View original review in Italian
Cengizhan
Oct, 2024
The Auschwitz tour guide was very knowledgeable and gave us very important information. The company only sent us an e-mail, but we would have expected them to provide more detailed information via a platform such as WhatsApp a day in advance. The minibus and travel were very comfortable.
This review is translated. Show original review.
Stephanie
Oct, 2024
A successful day with a guide who spoke perfect French. The tour is at a walking pace, not recommended for people with walking difficulties.
View original review in French
Jeremy
Sep, 2024
Very, very interesting visit, full of history. Good organization between the guide and the two camps.
A memorial well worth the detour!
View original review in French
Carmen
Sep, 2024
Impeccable in its organization, the guide was very cordial and knows a lot about the subject, he invited us to reflect during the tour.
View original review in Spanish
Debord
Sep, 2024
Very nice tour with a really great guide who took the time to answer questions. Complete and well organized tour.
View original review in French
Antonia
Aug, 2024
They sent us an email the day before to bring forward the pick up time to 6:00 am (we had 8:30 am) and we lost the breakfast we had already paid for at the hotel. The price of breakfast was 19€ per person, and there were 3 of us, so we lost 37€.
When we complained, the guide told us that he did not set the schedules, that the organizers did it according to the museum hours.
From what I have read, almost everyone is given an earlier start time, but they should warn you about that when you book. We would not have booked the breakfast buffet, and lost our money. Plus we went on the tour on an empty stomach.
The tour was very good, although the guide in the field was very fast and did not allow us to stop or separate from the group.
It is a place where everyone should go at least once, to learn about the history so that it never happens again.
View original review in Spanish
Jorge
Aug, 2024
The experience was very good, we had the time at 9:30 am, but they contacted me by mail and mobile to let me know that the time was changed to 7:50 am, they asked me for confirmation of attendance, everything in order. The guide very friendly and professional showed us everything in detail, the organization and overall experience very good.
View original review in Spanish
Bernard
Aug, 2024
Today we were fortunate to experience a tour to Auschwitz -Birkenau with Headout. Valery, the tour guide on the bus was fabulous. She was organised and explained everything that we ended to know and do. Our tour guide, Lucas, was truly amazing with his knowledge and narrating of the story of both camps. He was passionate in his telling of the history and we found it a pleasure and honour to have been able to spend this time with him. Well done Headout.
Margaretha
Aug, 2024
Information provision was excellent, our time was brought forward (super happy about that because it was 30 degrees due day) Great communication by app and email, got picture of the meetingplace, was also nice . Could ask for things by app. Tour particularly good, small club and super nice guide, very respectful. We were very satisfied.
View original review in Dutch
Jose
Aug, 2024
I was looking forward to this visit and the truth is that it does not disappoint, pure history, our guide Yacoda instructed us perfectly.
An experience that must be done to avoid repeating mistakes.
View original review in Spanish
Jordi
Aug, 2024
The visit to the Auschwitz-Birkenau extermination camp was a very emotional and shocking experience, but necessary to become aware of the horror and brutality of human beings. The visit to the two camps lasted 3 and a half hours and was very well spent with a Spanish-speaking Polish guide who gave detailed information about what the extermination camps were and how they were represented and provided historical context. A 10 for the guide. It was very easy to find the meeting point with her because of the information that we were given continuously. Very satisfied with the experience 👏👏👏
View original review in Spanish
Francisco
Aug, 2024
A magnificent experience, considering what Auschwitz is, a center of terror and serial death. Magnificent explanations by Tomás, without skimping on details and stories as hard as they are. As it should be to remember what happened and try not to repeat history.
As for the pick up and drop off, everything was perfect. Punctual and very comfortable vehicle.
View original review in Spanish
from
zł115.51
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7