How do we collect reviews?
Sort by: Most relevant
Antoinette
Oct, 2024
My ticketing experience was flawless and quick with no issues .
The tour itself was absolutely amazing. The guide was knowledgeable and inclusive of the entire group.
It was a tough walk for some people up and down those hundreds of stairs but she made the tour seem effortless and managed to keep her large group together with minimal effort. A sign of her expertise.
She was really patient and kind especially with the children making it fun and interactive.
It was apparent that she loved her job.
I apologise for not remembering the guides name as we did so many tours and the names all seemed to blend into one.
Thank you.
Sarah
Jul, 2024
The cave was spectacular and our guide, Peter, made it such a memorable experience with his incredibly infectious passion and explaining to us in a way that we were all engaged and holding onto his every word. Definitely a highlight of our tour of the South Western corner!
Dankmar
Oct, 2024
Great staff and a great place. Thank u.
Pauline
Oct, 2024
The guide was very knowledgeable and friendly
Khryzie
Oct, 2024
The cave was amazing and everything was explained in detailed by the tourist guide.
Bernice
Jun, 2024
The guild sense of humour & the amazing caves!!!!
Raymond
Jun, 2024
The guided tour of Jewel Caves is awesome. So informative and by far the best way to view caves. Beautiful cave.
Paige
Apr, 2024
Our tour guide was so lovely (forgotten her name maybe Amy?). She made the tour very enjoyable
Sheila
Mar, 2025
Jewel Cave was an amazing experience and Tom, our tour guide, was very knowledgeable and extremely good fun which made for an unforgettable tour
Sheila Pybus and Alexa Kent
Rhian
Mar, 2025
I can not write this review without starting with the G-up we got at the beginning. Wwwwwwwwww... wwwwwwwwwwwwww WELCOME!
The girl taking the tour was also great. Very approachable, personable and knowledgeable.
Susan
Feb, 2025
Awesome experience and amazing journey on a walk way. Beautiful stalagmite and stalagtite and other calcified rock formations. Knowledgeable and engaging tour guide.
Rachael
Jan, 2025
What a great experience for the family. Riley our tour guide was a joy to listen to, full of interesting facts, all delivered in a witty and fun manner! Booking on line was simple also! A highly recommended experience for the region. Thanks Riley and the team @ Jewel Cave 😊
Joan
Jan, 2025
Worry free booking, we came in 15mins late but the counter fit us in another time so its really good and accomodating tour guide. Nice cave not clausthrophobic .
Ngarita
Dec, 2024
The tour guide Tom was perfect and very knowledgeable, it was obvious he loves his job and conducted the tour with a high level of enthusiasm and expertise
John
Dec, 2024
Felt there were too many people and the opportunity to look where the Tasmanian tiger was was too quick to take photos as this is the 'main attraction'. In addition to having a lot of people I felt I was unable to move around to take photos. It was a good tour and, as with other tours, there were no small spaces to manoeuvre through/around
Mary
Nov, 2024
Claire was a great guide, informative, light hearted and made the experience very worthwhile. A really good thing to do when you're in the area.
Natasa
Nov, 2024
We enjoyed the tour, but felt rushed, would have enjoyed it a lot more if there was another half an hour to have a good look around, be able to stop between platforms without being told to move along because there's another tour coming. Not blaming the guide for that, but the fact that the next tour is scheduled so soon. We spent seven hours on a return trip to come and see the cave,
and would have appreciated a more leisurely pace to see more details
Leo
Oct, 2024
It was easy to book tickets online and to select our time frame. Our guide was very good , courteous and accomodated the young people well. The cave was amazing, much larger than you could imagine and colours and shapes of the formations a true wonder. i would recommend highly for a must do destination
Ian
Jun, 2024
I did not appreciate booking an Australian tour in Australian dollars then being charged a transaction fee for supposed international transaction as Headout in based in Berlin
Rediculous
Debbie
Jun, 2024
Easy to book! Participated in a guided tour which started on time, guide was informative and cave was impressive to see. Very interesting!
AU$25
Why Headout?
Trusted platform used by 100K+ people, each month
Get the lowest prices and last minute availability
Discover and connect with 10,000+ experiences
Browse verified reviews and professional photographs
Have a question? Live chat with our experts 24/7