Combo (Save 8%): Prague Castle + Astronomical Clock Tower Tickets

The visit to the castle, we received our tickets outside the ticket office so no lines, great service. The visit to every attraction in the whole complex was really nice!

Very professional and helpful staff (had to postpone the visit for one day, and it was done very smoothly). Also, very well prepared in terms of facts knowledge and presentation.

The ease of purchasing the ticket; a feeling of deception as the audio guide could be shared and I paid for 3 audio guides. The time of the ticket turned out to be irrelevant as it was overcrowded and difficult to access.

Well organized and well explained. The operation of the audio guide could be improved and attendee capacity should be established.

I liked the visit to the castle very much, the information staff and the 15 minutes of information very well the guy who spoke Spanish was very friendly and explained well. The only thing .al is the audio guide that does not match the numbers that are in the different buildings.

The tour of the château was very interesting. Someone was waiting for us on arrival to give us details of the tour.

Super easy to walk through buildings and enjoyed the solo aspect of it. Was confused where to meet at first, but figured it out based on the apps instructions.

Overall we liked the Welcome Introduction by your friendly Canadian guide. The telephone audio was okay. It was also nice to have the maps and understanding of the order to visit all 4 sites. My only complaint is the lack of clarity and direction on how to find the meeting point. There needs to be clearer directions from whichever transport drop off point there is. We had no idea where to go after the Uber dropped us off at the "Obelisk" location on the Uber app. Signage was nonexistent, and it was a meandering route through the grounds to find the Obelisk. Several other arrivees said the same thing.

No one spoke French and we had trouble getting the link for the audioguide. The person in charge couldn't give it to us. What's more, the audioguide on a cell phone is much less practical than on headphones.

If you just want to see everything outside the Prague Castle then there is already a lot to see outside. But It's worth seeing some buildings like the church from the inside. There are 4 locations inside the castle you can visit. If you buy a ticket online you will get the final ticket at a guide with the umbrella and they will tell some 20 minute introduction about the places. After that you are on your own and can use your phone if you want extra information. The online ticket system works nice but be aware there is a timeslot on it so check the time you will be there before going. Also you can book it online while there.. but my timeslot was an hour away but I had enough to see outside during that time. A nice touch is that if you are unable to see all 4 building that the entry is available for 48 hours.

The meeting point was extremely difficult to locate. A key point would have been to advise that all Headout people had blue and white umbrellas which would have helped. We asked at the info point and that was the first thing they said. Was not aware that the audio guide was using your phone to deliver the guide, consequently we did not use it as we had no headphones with us and not sufficient battery which we wanted to preserve for photos. We saw others at the castle using hand held guide devices and wished we had purchased tickets from an alternate provider.

The fact of joining a guide and having explanations is very much appreciated. However, the second guide spoke very, very quickly in English, so don't forget those who are not at ease with the language.

They were very kind from the beginning, always with stuciasmo and willingness to help us in all our doubts, with useful and educational information about the tour. Thank you very much for everything!

The Castle is stunning, finding our meet point was impossible. It was very poorly signposted and would have been much simpler if we had been instructed to locate the guides with blue and white umbrellas. The audio guide was clunky and did not always work in order. Overall, our experience was good but it could have been better.

It was a wonderful experience, the guide spoke perfect Italian and was polite about everything, even called us to find out where we were because we were 10 minutes late. I recommend doing it

It did not seem really worth paying for the guide especially in the cathedral as was designed for a visit going around a different direction.

in general a good experience. There is a tour guide waiting at "Get the ticket" where is the ticket collection point and lead us to the astronomical clock tower on time. He told us some history about Prague while walking to tower. If we buy the ticket directly in tower, 20 mins introductory tour will not be included.

Overall a great expereience, we were a little confised where to meet to get our tickets but we figured it out. The introduction byt the guide was very informative and we found that of great use.

It was very easy to book tickets on line for Prague Castle and cathedral but when we didn't arrive on time, due to us not being sure of meeting place, we received a polite and friendly phone call from the company, who were able to explain where to go and to send directions via text which was very useful. Queue to the cathedral was extremely long so we decided to visit the other areas of interest first and by the time we returned to the Cathedral, it was much less busy. We also got to watch the changing of the guards at 12 midday. A very pleasant afternoon, good value for money.

Tickets were easy to book and the audio guide was useful. However some of the numbers signposted around the attraction didn't have a corresponding number on the audio guide. Sometimes it wasn't clear what direction you were meant to go in but we figured it out.