Amsterdam Light Festival Luxury Cruise with Unlimited Drinks & Snacks Option

Seeing the lights was incredible. I wished they offered hot chocolate as a beverage, and the they wouldnt over crowd the boat.

Delay, tour too long given the crowds on the canals. Average comfort, wet cushions... slippery boarding pontoon. Too expensive for the service

The meeting point was very poorly described and the boat arrived much too late. The snacks were served in a bowl that was passed around which was quite unappetizing as everyone was reaching in with their fingers. That was a shame...but the guide was friendly and explained everything clearly.

Ric the entertainer was BRAVIOUS in cheering up the cruise. Here's what didn't work: First they announced the change of departure, which we struggled to find (not reported). From the scheduled time we waited half an hour in the cold (scheduled 6:15 pm departure at 6:45 pm). There was some confusion about getting people on (couldn't tell if everyone would fit). The boat had this plastic covering so the view was bad. However, the RIC facilitator was very good at explanations and getting all the people to participate!

The prob was the rain with the 30 mns queue and the poor visibility with this rain and the mist which prevented from seeing the outside.

I thought it was pleasant tour with a nice guide! He told a good story about the lights with a funny twist. I missed the red wine (not present) and in terms of appetizers, it was disappointing....

We were given the wrong meeting point of outside a Chinese restaurant. If it wasn't for another person who had contacted the provider we would not have known. We then arrived late because we were given incorrect meeting point information and refused boarding. We then had to wait 1 hour for the next boat. The staff before boarding were unhelpful, disinterested and caused someone with a knee disability to walk further than absolutely necessary. Nothing was done to help this person and it was more of a "sorry, but I'm not really sorry because you arrived late". To mitigate this happening in the future maybe they should station their helpers and ensure information is accurate about meeting points and then trying to put the blame on the customer. The only time things improved was when we were actually on the boat and the 2 ladies were knowledgeable, attentive and had excellent customer service skills. Those dockside, not very much!

Everything went smoothly with ticketing and Headout was great because we had to change the time of our cruise due to some unexpected scheduling issues. The cruise was fun even though it rained. There was plenty to drink and eat. The lights were interesting and spread out over the cruise time.

So the trip was nice and the drivers were great 👍 However, the boats were not yet prepared for departure and the covers were completely wet due to the rain. 🤷‍♀️ That delayed the departure by about 20 minutes. Otherwise everything was fine 😊

It was a very rainy experience, but the Guide Dean made the trip very pleasant and the skipper Gijs was very professional. The drinks were enough , but we had expectated more snackss

Our guide Sabrina was great fun. The Gluhwein was yummy and abundant. And, of course, the light were great even though there was rain.

Your host, Danielle the student from Germany, was amazing! Absolute pro, and very, very entertaining. I loved it! Nighttime canal rides with endless mulled wine are the way to go in Dam. The perfect end to a perfect day.

It turned out that we were in an extra hired salon boat: smaller and very atmospheric! Only the chaos before departure with several large groups was a bit less.

Best view of Amsterdam is from the canals - our guide was incredible with a great knowledge about the history of Amsterdam as well as the light festival. Loved it from start to finish and would highly recommend as a fun activity whether you're just visiting Amsterdam or have been there all your life.

The guides, the schedule and the drinks were great. We were only disappointed by the small number of light sculptures.

Pleasant hosts, nice little cruise and plenty to drink. Light festival itself very average compared to other experiences in other cities.

Nice ride through Amsterdam with background information about the lights and the whole city. Super nice and helpful crew.

Everything was in English, no French audioguide, simply no self-guide impossible to see the sets or the lights, I had to look at photos taken by other people. Vin chaud.... cold the lady didn't turn on the electric thermos

You ask me what I thought of the audio guide, but unfortunately there wasn't one :-( . The guide's voice was weak and covered by the boat pilot's voice. I'm a French speaker, so I need a lot of attention to understand English, which I'm not 100% fluent in, so not being able to hear properly meant I didn't understand any of the explanations, which is a shame.

Great cruise, friendly crew, heated boat with a little plaid for those who are a little chilly, unlimited drinks, soft ambiance. We recommend