Combo (Save 5%): Wieliczka Salt Mine + Schindler's Factory Guided Tour

Great service, reliable, and easy to book an outing on Headout . Salt Mines is well worth seeing, but if you are thinking of going to Auschwitz aswell, I would visit Auschwitz first and Salt Mine second, reason being, alot of steps (800) to decent in Salt Mines, can effect the back of your legs if you are not used to it. Auschwitz is flat walking.

Entry to the mines was very straightforward and easy. The tour guide was so friendly and knowledgeable. The mines themselves were fantastic Only negative? Being crammed into the lift at the end

The tour to the salt mines is highly recommended. But undoubtedly, the most recommendable thing is the attention we received from our contact to provide us with the tickets and help us with the access: GRZEGORZ REISER. Due to problems with transportation to the meeting point, we could not arrive at the agreed time, so we already gave the reservation for lost; but he contacted us by whatsapp, did not wait for + 20 minutes, helped us to locate our entrance line, and also was waiting until he checked that we could access with the tickets he had provided us. In addition, he gave us tips on places to eat, drink something..... The pity is that we were already leaving the next day back home, otherwise we would not hesitate to call him for anything else. However, we will do so the day we return to Krakow (which we will).

Our guide Margaret,knowledgeable and engaging, perfectly conveyed the anguish and havoc of that historical drama

At the entrance there was no signage for the entrance without a queue, so we stood in a long queue. I was there a few years ago and then we went to other places that were not on this tour. For example, the area where you can see the work of the prisoners in World War II and there is a Star of David carved by a Jewish prisone I remember there were other interesting and beautiful places that we didn't see on this tour. I must say that the instructor was very good, pleasant, and very professional.

There were of it the group some late due to unclear meeting place. Had signed up with guide I got app reminder that we had excursion. So people were not on time so we waited outside in the cold/rain and started at least half an hour later. Tour and guide was perfect. Reception and communication was poor.

If you haven't been you definitely should to tick it off the bucket list. However, it is a long tour with hard flooring throughout so it's not everyone.

Our tour guide was a really welcoming lady who taught us so much on our tour around the museum. The headsets given out were really good as we could always hear what she was saying, and she took the pace steadily so nobody was left behind- however we weren't hanging around too long either. We had enough time to really take in all the information, and I'd thoroughly recommend this to others visiting Krakow. Lovely staff, thank you!!

Great guide, little disappointed that we came out of a different shaft and a normal elevator in the town. Good experience.

The meeting point was directly in front of the entrance. Direct access at the time of the tour. Our guide was very knowledgable. I would reccomend this trip.

The guide was really good but the experience was chaotic. Tour was too big, tours and individuals were trying to view the same things at the same time. Guides were overlapping

The guide was very knowledgeable and willing to answer questions, my only criticism would be it felt a little rushed and the group felt a bit too large which meant the people at the back sometimes missed the start of the information, as there wasn't always enough room for everyone to fit in comfortably.

Very interesting and amazing things made from salt. Just worth noting the stairs down are not for the faint hearted and being down there for so long feels quite drawn out . Glad we went though

Excellent visit to the salt mines. Very informative guide, and stunning sculptures & carvings. The whole thing is extremely well presented & although you do need to be fairly fit due to all the steps down & walking, it is stunning so well worth it.

The guide was excellent. It is an interesting museum and on a first visit very helpful to be guided as there is so much to see and understand.

The museum is incredible. I would like to thank our young lady that was our tour guide. Unfortunately I cannot recall her name but she was excellent.

Ticketing with you was easy and I found the prices cheaper. Some of the staff at the experience were very rude! and no no language barrier! the event itself was amazing

Everything is fine but our group, a school, had 16 participants and we were able to book only 14. It ended up fine, actually as we all could participate but for this amount of people, there should be an arrangement.

Our local guide was exceptional with her own family history adding to the experience. Great to skip the line and no problems with our booking with headout

Tickets were easy to book. The guide was informative and funny. Souvineers were good value. Be aware that the walk to the lift at the end takes ages!