From Paris: Disneyland® Paris 2-Park Tickets with Shuttle Bus Transfers

The whole experience was out of this world and way more than what I bargained for. The organisation was great! Thank you Headout 👏🏻

It was an unforgettable experience specially when I saw my daughter's smile on her face it was a wonderful moment

I arrived at the meeting point on time and there was no one there. I thought I was in the wrong place, I walked up and down thinking I was in the wrong place. I almost missed the bus. I called my friend who take the bus at the Eifel Tower stop and told me they were on the way to my stop. Another mistake I can't get in touch with anyone on your team. I think tickets have to be sent to customers in case they miss the bus they can find another way to go. I was desperate

The 2 Disney parks were fabulous, we loved them, but it was not at all clear where to meet the bus to go there. According to the dates mentioned, you had to go to the Champs de Mars park next to the Eiffel Tower. It was impossible to get there as it was completely barricaded off due to roadworks. It was raining, so we had to run in all directions. We tried to call you several times, but you were always disconnected and we couldn't reach you to find out what to do. We were panicked, desperate and very, very disappointed. We asked every passer-by if they knew where to catch this famous Disney bus. We were completely soaked by the rain and on our way back to our hotel, and it was quite by chance that we saw the bus at the crossroads of Rue Sufren and Rue Jean Rey. You should be clearer about this meeting place next to the Eiffel Tower and put the phone number that works. We had met 2 American women waiting for the bus at the wrong place, they had another phone number that we called. An agent answered and gave us another address in front of the Volkswagen store, that's Sufren Street, but you should know that the bus doesn't stop there. As luck would have it, we were right where we needed to be when the bus left Rue Jean Rey. Fortunately for us, and no thanks to your agents. Please be more precise about the meeting points, taking into account all the works and detour in Paris. This could be detrimental to customers who have paid a lot of money to go to the Disney Parks.

We had a crash with a bus on our way back. We needed to call a taxi and had very bad time there. We are family with three kids, 13, 11 and 1 year old and its was not easy to find yourself in that position. Our older dothers experienced a shock because bus window burst on their seats. We want a money back, and a refund for taxi. BTW, there was not check box for the bus transport. I have checked anything to procedura.

We could not find the guide and they did not answer. Our calls,