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Manuel
Nov, 2024
The train was quick and comfortable. The only hiccup is picking up the tickets: there are two counters with long lines of tourists but only one allows pickup of etickets. But this fact is not clearly marked so it's possible to wait in line for nothing.
Would be great to address which counter to go to, or improve the sinage at the airport, or allow etickets without pickup.
Bernhard
Nov, 2024
Convenient closeness from Taxi drop off was great. The QR code from online booking was not the ticket. Still need to go to ticket machine.
Jean
Oct, 2024
This is my first time visit Japan and I was thrilled to take this skyline train to Narita airport yesterday. The Uneo station location is very convenient. The only drawback was no elevator access from the ground entrance to the lower level ticketing and the gate.
Mirna
Oct, 2024
The booking is very easy, the process and the payment. And the price had discount too. We were departed from Nippori Station, direction to the gate is very clear, the schedule is very sharp, and most of all the train is very cozy (we had reserved seat one).
Christopher
Oct, 2024
Once we arrived at Nippori station, there was great signage to locate the Skyliner train and ticket station. We caught the next train, which was 20 minutes after we arrived, and experienced a very relaxing trip to terminal 1 at Narita Airport, even though it was raining outside. We were in a great frame of mind to do a little duty free shopping at Narita (japaneese whisky for me plus cologne for my son), and enjoyed one last great sushi lunch before catching our flight. Thanks Skyliner for making that leg of our journey an easy one.
Rachel
Aug, 2024
Ticket booth easy to find. Plenty of room in front of seats for large travel suitcases plus overhead storage for carry on sized suitcases. Regular services. Train announcements on Japanese and English.
Andrew
Jul, 2024
Was simple to use and convinient - just what is needed when I'd landed in Japan and didn't want any issues when getting to the hotel!
Sung
Jul, 2024
Pre-paying for a ticket saves so much time as you will see a line forming at the ticket counter for everyone who did not pre-book a ticket. I simply just went to the other ticket counter and they printed out my physical ticket. Seats are great and super clean, tons of space for luggage and the ride is picturesque and smooth!
Naomi
Jun, 2024
It was quick & easy for me to change my voucher yo a ticket. The instructions were clear. Each carriage of the train was thoroughly cleaned before passengers entered. The screen showed the next station & other information. Having my own reserved seat was good. The signs in the station helped me yo find where to go to catch my plane at Narita airport.
Leong
Jun, 2024
Whole process was seamless. From receiving the QR code via email to exchanging for train tickets, experience was positive. Very nice!
Minna
May, 2024
It was easy to buy the tickets in advance, but when I had to get them at the airport, I couldn't find the qr code in the email. It can only be found in the app, but luckily I found it.
Kenneth
May, 2024
Lineup to get tickets was long but the reserved seat is nice. There is space to store large luggage and there were no delays. The view is also great!
Kim
May, 2024
It was easy to buy and reclaim the ticket. The train is also very comfortable as all seats are reserved and it doesn't stop often.
Jason
Apr, 2024
Easy to purchase (much easier than the Keisei Skyliner website itself). The directions weren't 100% thorough, as I still had to figure out which kiosk to go to (went to the wrong one at first), but luckily we went to the station a little bit ahead of time.
Thomas
Apr, 2024
Train was fast, online and clean. Easy signage to get my very jetlagged self from the arrivals area and onto the train.
Jena
Apr, 2024
Easily able to enter the gates going to Narita but exiting had complications. Instead, I had to fall in line to get the conductor to scan my QR code when I could have just walked through the gates hassle free.
Anne
Apr, 2024
We were able to pre-purchase tickets on the Skyliner express to go from Ueno station to Tokyo's Narita airport. This was a fast and comfortable journey to complete our holiday.
Tkac
Apr, 2024
Easy to pays the ticket in internet with the credit card / easy to see the road to take the train / the lot of information and the people how help us to take the good train
Monika
Apr, 2024
Easy to buy on the website, then easy to convert it into tickets either QR code at the station ticket machine.
The train ride was efficient and comfortable too.
Matthew
Mar, 2024
Made it easy! Follow the signs to the Kessi Skyliner (KS) train, and use the machine (not the ticket counter) to scan the QR code and get your tickets.
¥2,310
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