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Rohan
Nov, 2024
I booked the HeliHike in Franz Josef through Headout. Unfortunately, the hike had to be cancelled due to bad weather, but they offered an amazing 15-minute scenic helicopter ride with a snow landing instead. The views were stunning!
Headout was also very prompt in refunding the partial amount for the cancelled hike, which I really appreciated. While it was disappointing the hike couldn’t happen, the experience was still fantastic, and the service through Headout was excellent. Highly recommend!
Carmen
Oct, 2024
An incredible experience. In addition to the lush nature, which I already knew from the photos, the great difference was the staff.
From the day of the cancellation due to the weather, the kindness and security that the attendant provided when rescheduling for the next day. Everyone was very engaged, the reception, safety instructions, the pilot, absolutely everyone.
The highlight was the professionalism of Rosa, and the other guide who was with her, who I couldn't spell her name.
She cared about everyone the whole way, more than being kind and fun, she showed great experience in being a guide, she was a true leader. Without her I would never have been able to complete the trail, she literally held my hand.
It was clear that Rosa really knows what she does, and loves what she does. She expresses this passion in every gesture.
Headout Guest
Sep, 2024
This was a fantastic experience. From check in to finishing the heli hike all staff were exceptional. The flight was exhilarating and the hike well led by Drew. I cannot recommend this trip enough!!
Headout Guest
Sep, 2024
What an incredible day! I did the heli hike with my 14-year-old, and it was worth every cent. Booking was easy, but remember to confirm 24 hours in advance due to weather changes. The staff provided clear instructions and all the necessary gear. The helicopter ride was thrilling, and the glacier views were breathtaking. We spent about 2 hours on the ice with a knowledgeable guide who shared interesting facts about the glacier and its history. Highly recommend bringing water, snacks, and sunglasses. This experience was unforgettable and a must-do for anyone visiting the west coast!
Headout Guest
Sep, 2024
Heli hike was cancelled due to bad weather days before so even though bright sunshine it was off which was disappointing. Instead got booked onto the twin glacier 30 min Heli ride which landed for few minutes on Fox. Enjoyable and pilot was excellent.
Low
May, 2024
Weather was on point that day and instructor was friendly and took care of us well from start to finish. The instructor was Cale and he ensured our gear was worn properly, took us safely on the route and hacking the ice to create path. The view was amazing and he helped us capture nice photo at tiny spaces of the climb on the way as well!
Cheung
Nov, 2024
Ruby was a great guide and knowledgeable. She les our group so professionally.
Carlin
Jun, 2024
Absolutely amazing experience, definitely recommend
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NZ$795
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