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Deborah
Oct, 2024
My husband and I purchased the 72 hour pass and were quite happy with the comprehensive routes. We didn't have to wait long to "hop on" at any of the conveniently located stops. The only aspect we didn't care for was 1 driver in the green route and 1 driver on the red route blasted their personal music. It was loud enough that it overshadowed the commentary we were trying to listen to on our earbuds.
Maria
Sep, 2024
Today, on the Castelo line, he didn't stop at stops 10 and 11 at lunchtime (just because I was late?).
I stayed on the bus to go to Castelo again and on this second trip the driver cursed at another driver of a van who didn't want to give him a seat; there was a scuffle and loudly he said "son of a ...".
This can't happen!!! Drivers have to be better trained to withstand the stress of traffic!
View original review in Portuguese
Fred
Aug, 2024
Having to go to the office after buying on-line tickets is inconvenient. Too many of the plugs on the busses didn't work, and the volume was too low to understand a lot of what was said.
Marli
Jun, 2024
i bought it on the internet and only the castle itinerary appeared. when i got to the exchange desk it wasn't the itinerary we wanted.
but the reception was cordial and we paid the difference and went on 2 tours.
View original review in Portuguese
Haiany
May, 2024
One of the people validating the ticket didn't give me enough information. I had to insist on asking to understand how the tour worked. She didn't bother to spend a few minutes explaining what I was entitled to on the tour.
The city is very crowded in spring and some routes would have to have more frequent buses. The audio guide for some of the seats didn't work and it was repetitive to hear the same information as the route passed through the same streets several times.
Overall, the tour was very comfortable and practical. The drivers were friendly.
View original review in Portuguese
Veysse
May, 2024
Bad point: no electronic ticketing, so you lose them and have to buy them again, and you have to start the tour at point 1 to collect the ticket from the agency, which means a long wait for the bus in the sun.
Why choose this tour operator? It's the only one to offer a ticket valid for 48 hours at an acceptable price.
View original review in French
Leonie
Apr, 2024
The driver on the Orange line isnt fit to drive People around. He was doing 70 km/h where he was only allowed to drive 50. He was tailgaiting, driving dangerousley, ignored stopsigns, skipped stops, honking at other drivers, skipped a red sign.
The audio tour on the Orange line was really hard to follow because of the noise it was making. Everybody on the bus had red headphones to listen to the tour, but we didn't.
Fernanda
Dec, 2024
Great drivers and tour. My only regret was that it was a small bus and not a double-decker for the route I took.
View original review in Portuguese
Joao
Oct, 2024
very good experience. both the purchase and the tour.
View original review in Portuguese
Jean
Oct, 2024
The 3 lines were perfect!
View original review in French
Murilo
Sep, 2024
i loved a experience,it was very good...
Jan
Aug, 2024
Good connection to the sights.
View original review in Dutch
Maria
Jun, 2024
Not many buses when we went back from the stops. We had to wait a lot.
Adri
Apr, 2024
Well organized and complete
Clean and spacious bus
View original review in French
Maria
Apr, 2024
Easy to buy and collect the tickets. Inside the bus we found that several of the sound systems were faulty.
View original review in Portuguese
Juan
Apr, 2024
The tour of the city was ideal, we got to know the main places of the city.
View original review in Spanish
Tracy
Apr, 2024
My experience was great, everything went very smoothly!
Jyrki
Mar, 2024
Just sitting and watching the views was good enough
Raymond
Feb, 2024
Very good, both tours. The explanations, the schedule, the punctuality.
View original review in Spanish
Dieter
Dec, 2024
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