Combo (Save 10%): Lisboa's Oceanário + National Palace of Pena & Park Tickets

I thought the Palace was "wow" but it's not. It's beautiful, well preserved inside, with some parts under renovation, but the outside needs maintenance. Difficult to access.

The facilities and exhibits are very nice. The treatment of visitors is unbeatable. Overall, it has been a very pleasant and memorable family experience.

The palace is beautiful! We felt like we were in a fairy tale. We will definitely come back to this place someday! The amazing architecture combined with the interiors enchanted us.

Really beautiful. The language to "redeem" was a little misleading as I thought we would need to swap for physical tickets at the gate but it was really easy and they scanned us in. Would appreciate a senior option but definitely easy and recommend. Went on a Monday at 10:30 on a cloudy day and there was no line to get inside the palace.

The palace was great and the grounds lovely. Everyone was very friendly and helpful. I bought the ticket for the palace and transportation and learned that it was for transportation within the park, not to the park. I did not see one bus to help get us to the palace and was told it would be a half hour walk - it was more like 10 minutes. Would have loved to have seen more of the park but just couldn't find that bus anywhere.

I recommend booking with Headout, it makes the process as easy as possible. The experience was absolutely incredible. From the Palace of Pena to the Chalet of the Countess, including the incredible trails in the middle of the park. Here we found nature at its best. It definitely deserves a long visit as there is so much to see inside the park.

The zoo was amazing. Lisbon and Portugal in general was such a tranquil and lovely experience. I was impressed that you take schools to have an overnight stay and learn about all the amazing work you do. That is really sweet and something that the whole world should be doing. Aquarium has a good layout. Was just sad not to see the otters but believe they are being bred atm so makes sense this is how we conserve our animals. Highly recommend.

Far too many people allowed in at the same time . Staff miserable and at times hostile I only asked where the toilet was . Simple question . No need for rudeness at that point - wished I'd p---- over his feet now . Shame .Sintra is fascinating . Had to pee in the bushes as he wouldn't let me in even though I could see it !

Loved the entire experience at the Pena Palace. Glad we got the tickets with transport included - wouldn't haven't been easy with two kids. The gardens are an absolute beaut! Not only does Pena Palace look like its from a fairytale, the whole place has a rather magical feel to it!

It was difficult to distinguish between entrance and transport ticket! SonInhad to buy a additionl ticket for the transportation ! Timeslot was perfect ! Kind regards

The staff was very helpful (they allowed us to enter even though we were late for our visit), the castle is well-kept, and the gardens are very well maintained, filled with exotic plant species

The ticket sales were perfect. We bought the ticket with the bus that takes you to the entrance of the Palace. It's better with the bus, because it's a long way to go, even with the bus. Imagine without this service! I didn't fall in love with the Castle itself.

The palace was splendid and adorable. Improvements on information provided to the tickets holders are really required. For example, transfer point was not easy to identify. Buses were noticeable but it was unclear whether they were the right ones. No information was provided at the queue at the palace entrance as to what it was for and who were required to line up in the queue.

Lots of queues. It is not well indicated what and how you should visit things. The staff is not very friendly at the entrance of the queue to the palace. Toilets very dirty.

Despite the lousy weather, visiting the pena palace in Sintra was a wonderful experience. The wonderful interiors and the multitude of exhibits made me remember visiting this palace for a long time. I can in good conscience recommend anyone who wants to learn about the history of Portugal to visit this very interesting place.

Beautiful experience. Very beautiful gardens and the palace is extremely beautiful... Architecture and historical review very complete and interesting. 100% recommendable experience...

Convenient to buy tickets online in advance. We didn't understand why we bought tickets for the shuttle. The explanations weren't there. Far too many groups for the tour, and the guides were bottling up. Poor directions for the park. The palace is magnificent. The coffee maker is practical.

I did not expect how crowded the tour and palace would be. I wish the park board would decrease the amount of tickets per time block so that guests were not shoulder-to-shoulder for the whole experince.

The venue was not very organized. We were not sure which line up we supposed to be in and I had ask staff where we should be for our timed entrance. There was only 1 sign for a specific timed entrance directly at the entrance point. There were no other signs leading up to the entrance and no indication where people should be for the next timed entrance. We were not the only ones who found the whole experience rather chaotic. Went to the restaurant for a bite to eat but there was only a couple of pastries left, no food or soup. Only one staff person at the restaurant. Perhaps there were too many people for the amount of staff on duty. The venue itself was very interesting but it was just too crowded so it was not as enjoyable as it could have been.

We thought the visit to the castle was longer, more of a wait than a visit to the castle. Still, it's a beautiful sight to see, with great views.