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Edna
Dec, 2024
It was simple to get tickets and the instructions were simple. The Palace was amazing and easy to follow with the crowds.
Lucky
Dec, 2024
Time slot wise entry. Palace was beautiful 🤩 cloudy weather made it more memorable and mesmerizing. Worth visiting there. Must visit place in Lisbon.
Marina
Dec, 2024
I thought the Palace was "wow" but it's not. It's beautiful, well preserved inside, with some parts under renovation, but the outside needs maintenance. Difficult to access.
View original review in Portuguese
Genina
Nov, 2024
I really liked the Pena Palace, but not the Moorish Castles. Very tiring with difficult access. I didn't think the combo was worth it
View original review in Portuguese
Eduard
Nov, 2024
Not only the public transportation was great! You get on and off wherever you want. Admission to the museums and sights listed is also great. What we didn't find was free access to the Elevador de Santa Justa. But maybe on our next visit - with the Lisboa Gard, of course!
View original review in German
Helmut
Nov, 2024
The access was perfect to the Pena Palace you have to be half an hour before at the lower entrance from there it is quite a distance to the Palace entrance
View original review in German
Tito
Nov, 2024
My girlfriend was screaming at me on the Tuc Tuc because of the traffic and we got lost and the man in the Tuc Tuc tried to bring us to his home. But other than this the Palace Pena was a great experience. Thanks to the Tuc Tuc we made in time 👍
Mrs
Nov, 2024
No problems with tickets from headout.
The issues are more around the stress caused by getting to the experience in the right time frame, or else your tickets will not be accepted.
The palace is up a big hill, you need a bus or taxi to get there. The Uber had trouble finding us, and we were very stressed.
The palace was also very busy, and we were there on a Monday!
Graziella
Nov, 2024
Beautiful city, great restaurants, impeccable public service. A city definitely worth visiting even more than once
View original review in Italian
Dylan
Nov, 2024
Did not enjoy the huge amounts of people allowed inside on each time slot. Getting pushed from behind by other guests and the staff shouting to move along. Wanting to move forward but unable to. Treated like a herd of cattle. Not an enjoyable experience at all. Would definitely recommend to anyone who asks to skip the interior and just take it in from outside
Sam
Nov, 2024
Far too many people allowed in at the same time . Staff miserable and at times hostile I only asked where the toilet was . Simple question . No need for rudeness at that point - wished I'd p---- over his feet now . Shame .Sintra is fascinating . Had to pee in the bushes as he wouldn't let me in even though I could see it !
Ellen
Nov, 2024
The views were awesome! And the palace was beautiful. The queue was a bit confusing, but otherwise the experience was amazing.
Georg
Nov, 2024
It was difficult to distinguish between entrance and transport ticket! SonInhad to buy a additionl ticket for the transportation ! Timeslot was perfect !
Kind regards
Juan
Nov, 2024
WE LOVED EVERYTHING, it is spectacular! We took the 17:00 entrance, although we entered half an hour earlier, we saw the sunset on one of the balconies of the palace and it was amazing!
View original review in Spanish
Elisabeth
Nov, 2024
That is a must see while in Sintra. We walked from the village to see both Castles, the Moorish and the Pena.
Although it was very busy with tourists (us included), long line up, but once we were inside the Pena castle, it was easy to get around without being overcrowded. We also had a nice lunch at the Pena cafeteria before leaving.
Licia
Nov, 2024
The staff was very helpful (they allowed us to enter even though we were late for our visit), the castle is well-kept, and the gardens are very well maintained, filled with exotic plant species
View original review in Italian
Neil
Oct, 2024
Impressive interior
Thought way too many people in the venue especially as a world heritage site
Parkland very busy
Cafe again extremely busy and difficult to find a seat
Toilets busy and not that clean the toilets at the entrance
Exterior disappointed ☹️ very dirty and needs cleaning/restoring etc
Several parts high and unfenced etc a h and s concern
Jasmine
Oct, 2024
Things that could be better: The information available about getting to the castle was still not clear. The address provided on my ticket and on google maps did not send me to the castle, it sent me a one hour walk away. This really messed up my planning, as I was techincally an hour and a half late after rushing through an intense hike through the mountain.
I also felt rushed through the tour by the other guests. It felt like we couldn't move at our own pace and we were being cattled through. It wasn't until I got to the upper floor where the church was that I felt like I could actually take my time.
Javier
Oct, 2024
Lots of queues.
It is not well indicated what and how you should visit things.
The staff is not very friendly at the entrance of the queue to the palace.
Toilets very dirty.
View original review in Spanish
Alfonso
Oct, 2024
Beautiful experience. Very beautiful gardens and the palace is extremely beautiful... Architecture and historical review very complete and interesting. 100% recommendable experience...
View original review in Spanish
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