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Naushad
Dec, 2024
Lovely experience being on the 86th floor and seeing the skyline of KL.
Booking with Headout was seamless.
Highly recommended
Rangit
Dec, 2024
Views seemingly from top of the world! Seamless ticketing, queue management, timing coordination - everything was excellent!
James
Dec, 2024
It was a good way to see parts of the city but is flawed by not embracing technology for ticketing and information. With online ticketing there would be no need to good to station 1 to retrieve our 24 hour ticket. The guide was ok but the narrative was bland.
Kazuo
Dec, 2024
Before my trip, I bought a reservation ticket for the Petronas Twin Towers in Japan, and at the same time I bought an admission ticket for KL Tower. The purchase procedure was easy, and there was no problem with the printed admission ticket to enter the Twin Towers, but at KL Tower, I forgot to download the headout app, so I responded locally. I managed to get in safely. THE PROBLEM WAS THAT THERE WERE FEW TAXIS IN KUALA LUMPUR CITY, AND MANY PEOPLE SEEMED TO ARRANGE A CAR WITH UBER, SO IT TOOK A LONG TIME TO WAIT FOR A TAXI AFTER VISITING KL TOWER. I regretted that it would have been better to make a reservation after sightseeing at the hotel.
Wei
Dec, 2024
It was a good experience but the tour guides do not provide any information about the history of the twin towers. Other than that the view at the observation deck and skybridge were awesome.
Vivian
Dec, 2024
Everything was well organised and the experience covered different viewpoint and allowed time for photos and enjoyment of the view
Michael
Nov, 2024
We enjoyed our day on the hop on hop off bus very much thank you. We spent the day on the garden route with stops at the central market, national museum and bird park. All were good with the bird park being our favourite. We found hop on hop off a great way to get around.
The booking experience with Headout was fine. Efficient and easy.
One bit of feedback. We arrived at the ticket kiosk 15 minutes early as advised. Staff were at the kiosk but it wasn't open. 5 minutes later the bus arrived. People started walking towards it, but couldn't enter because their tickets hadn't been issued! It was only then that the staff opened the kiosk. My advice is that if you tell customers to show up 15 minutes before departure, make sure the ticket kiosk is open at that time.
Gavin
Nov, 2024
Awesome attraction. My dream come true to visit the towers. Tye lifts could have been more spectacular. Maybe an out door lift for paying guests.
Plenty of time during the visit to look around and take pictures. What was amazing too was the that the telescoppic viewer was free. I thought you would have to pay for it but nah! It was free. Definitely recommend this site.
Dirk
Nov, 2024
The city tour stopped several times for 10-15 minutes to give passers-by time to take photos... this was neither obvious nor desirable for us. Especially as the stops took place in the blazing sun.
Anyone can get off and continue on the next bus🤷🏼
The dropdown points do not reflect the problems; there is a missing. Other
View original review in German
Arafath
Nov, 2024
This was ok, The buses are very old and there is no voice describing monuments by headphones, but it was a valid way to discover some hidden places of KL. Kind guys ticket checkers.
Syaffi
Oct, 2024
This my first time using a travel app. In terms of ticketing, it is simple and straightforward so i dont have any issues to buy tickets. Secondly, there are lots of travel experience offered in this app. My first travel using this app is sightseeing Kuala Lumpur by using Hop On Hop Off service. Its really an exciting and enjoyable experience I had during the trip. Will be looking forward to explore more travel experience with this app.
Joseph
Oct, 2024
The ride was great. Got to see most parts of the city and was able to hop off visit some places and at the same time take pictures. Would definitely recommend
Biswajyoti
Oct, 2024
The entire visit was nearly coordinated at every step and the staff were absolutely professional. They provide guidance at every step and corner. Since it was night and there were powerful lighting everywhere in the towers good and clear photo snaps could not be taken due to reflection. Would prefer a time before sunset. Overall it was good experience.
Cornelia
Oct, 2024
We sit upstairs without roof even it's hot but you can see better view.First we took the garden route and we love it so much and second one we took City route.Overall was good and we enjoy it!!👏
Girish
Oct, 2024
The bus route was well planned, and covered most of the popular tourist spots of KL. The bus was clean and comfortable.
Miriam
Oct, 2024
It was only ok. No audio guide and not very good sound quality on the speakers. Difficult to understand. The city tour today was really slow , not because of traffic but the driver. A very underwhelming experience
Francesca
Oct, 2024
Fortunately, it did not rain.
We printed the ticket and they easily scanned the qcode.
There was very little line also because they are very well organized with groups.
Beautiful view with sunset !!!
View original review in Italian
Hubert
Sep, 2024
I absolutely loved the seamless and hassle-free experience that Headout provided. From the moment I booked my activity, everything was smooth and well-organized. The ticketing process was a breeze, and the confirmation was instant, which gave me peace of mind knowing I was all set for my adventure.
K
Sep, 2024
Bought tickets effortlessly, skipped the line by showing the QR code, and enjoyed a hassle-free visit to the stunning Petronas Twin Towers!
Doreen
Sep, 2024
We love about it because it comes frequently and don't have to wait too long for another bus. And they stop at all the highlight places in Kuala Lumpur
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