Plaza Premium Lounge: KLIA Terminal 1

I loved the Lounge. I had accidentally booked a 06:30 am slot instead of a 6:30pm and the lady at the lounge desk rescheduled without a problem. This was in contrast with Headout who I contacted initially and was told there was nothing I could do about the error. They did assist me by giving me the Lounge's phone number which I called and explained my situation. The Lounge itself was so good. The service and the drinks and food available exceeded expectations. Thank you

Food was delicious and always available, personal very friendly , butconfort of the seating area less,the back of the bench was wobbly so was a constant push back and forth between my seat and the one seated behind me , no allowed to lay down, husband was told off but other were people not. To many private rooms or not accessible area when the general area was crowded ,we had to wait to find a spot.

Too busy at the booked time, hard to find a seat, food options were OK and no many.

The seat and location, nd also some refreshments

The food is good and the facility is good. I hope next time you will have a capsule bed or sumthing you can sleep.

East to buy online and cheaper than paying at the door!