Edge Observation Deck Tickets: Timed Entry

time to get inside to the main event took way too long. i thougt i was at disney world, not what I was expecting or cared for.. once inside the main area, everything was fine..but the lines getting to this main even was just too long and too slow for my taste

I could have spent all day on the observation deck. This experience was amazingly breathtaking. The only downside was when trying to leave. The line to exit was wrapped around twice with no clear beginning or end. There were so many people you really could not move. In the event of an emergency, it could have ended poorly. Establishing a better exit strategy will make this experience even more magical than it already was.

The access point was not clearly marked, lines to go up and down were too long, and the observation deck too crowded to enjoy. This is a recipe for sowing bad behavior among customers, and we saw that, too. We will not come back or recommend this activity to anyone else.

Seeeing the Empire State was amazing. I think it's slightly overpriced, whilst we were there8( of us) We all wanted a drink and I found the drinks and gifts completely overpriced. X

Skyline at sunset was awesome! Didn't like the fact we couldn't get in in the hour time frame of our booking time like the instructions said.

Hello to who it may concern. I went on the website. I was going for the freedom tower one of observatory. It was a little confused in and somehow. I ended up paying a $152 for the edge, my fiancée. And I had planned the night out. And when we got to the freedom tower. I showed them to ticket on my phone. And they said it was for the wrong place. They asked if I would like to buy 2 tickets for the one observatory. I had no choice and of course. I said yes, instant another $152. We did get to go and see the freedom power one observatory, but we lost time and money. Because of the confusion. So I ask what can be done about this. Will it be a refund or will there be a different day to go? And maybe just see the experience of the edge. Please let me know thank you sincerely charlieolszewski 914 943 2131

The staff were friendly from the moment you entered the building. Very helpful & knowledgeable . The price was well worth it. The views were AMAZING. The wonderful sights of the Hudson River from yachts to barges traveling up & down.Decorations, bathrooms, Cafe were all amazing. VIEWS OUTSIDE from DECK were gorgeous...so many photos opportunities. FABULOUS 2 hrs. Definitely will bring friends...I will be back.

Not your fault but weather spoilt it , also could not walk on glass floor , loud school parties which I was not expecting, apart from the extra payment to climb , there didn't see much to do unlike ESB , Summit and World trade , it needs something else for the money I paid

It was wonderful, an incredible feeling. I've never climbed such a tall building for the first time, and I'm very grateful to have made such a memory.

The view was the best, it has breathtaking scenery, the facilities are also beautiful. If I would go again it is worth it.

Insane views of the city. People were nice about photos as well by not clogging up the glass. Book on a sunny clear day and you'll have the best time. Worth the money in my opinion

IT WAS AN INCREDIBLE VIEW OF NYC, the attraction starts in the elevator, I thought the projections on the walls were really cool, a mixture of technology and nostalgia. I also really liked the service and the organization, but it was a shame that the day was cloudy and the scenery was a bit spoiled. I'll definitely be back.

What breath taking views! All of the staff that we encountered were professional and friendly especially the store clerks. I highly, no pun intended, recommend this experience

It was easy to pull my tickets using the app, staff was friendly, check in process was smooth and efficient. The attraction was not crowded as a result of the staggering approach of time slots.

The impressive views mainly; although at the beginning it was something as spectacular as the illuminated beams, and to see how the elevator works, not to say

Spectacular sunset. The beveled glass walls are also great. The glass floor and the view downwards are somewhat disappointing.

Absolute feeling of freedom! It seemed there are no borders, no glass walls! I could fly where ever I wanted. Thank You for this amazing experience!

There was too many people, maybe you should put some time limit. Because everyone wants to take a picture and to walk, to see the city from the rooftop. But there was a lot of people at same time on same place. We were not able to take a photo. Maybe time limit will solve this problem. Time limit of one hour

This was a great experience. Views are breath taking and there was no rushing you away. We could take out time to take in the views and get some pictures. Went at sunset and it was busy and plenty of people who didn't understand the concept of queuing for certain locations. The outside deck is on one corner but you can get inside views of the whole 360 degree surroundings. Longest queue was to get down but even that went quick quick. Can definitely recommend

we were not there for sunset but that would be awesone. We had to settle for just the observatioin deck which was great.