Belém Essential Combo: Belém Tower + Jerónimos Monastery Tickets

Stunning beauty very well preserved and maintained. Emotional to walk through the building and contemplate its beauty and history. Loved the tombs and the church. Highly recommended.

Headout was a pleasure to deal with. Had a small billing query after the tour and they were extremely responsive and customer-oriented.

The place is magnificent, calm and restful. 12€ to visit just one monastery cloister is nevertheless quite expensive, as access to the church is free.

The ticketing experience was excellent, the website was very user friendly and we got the ticket right on the spot. The monastery was extremely beautiful, but it was a pity that the church was closed the day we passed by. Overall, we had a great time.

It was very easy to buy a tickets online and the staff working at the entrance were amazing, very helpful! It was the second time I visited Lisbon and I decided to go to Jerónimos Monastery. It is such a masterpiece, very beautiful monument with unique style!! It is remarkable that this monastery stands there for many many years.

The place is very nice. What I didn't like is the half hour queue despite having purchased tickets and having to enter the tickets one by one on the app since I bought 7.

Once we were in the castle it was good. We could not download or print the tickets. This was very frustrating. We could not download the audio guide as there was no Internet available. I would Not recommend this tour. Very frustrating experience trying downloading just the tickets. Much easier to just buy tickets at the venue.

It took us almost 45 minutes to get in, arriving 15 minutes early. The queues are huge. The time is not controlled. And the guards are quite dry. In general, buy the ticket at the time you want and go at the time you want, it doesn't matter.

Beautiful Jeronimos Monastery. The waiting time was adequate. On the other hand for the Belém Tower (being an untimed reservation), it was very long. But it is worth a visit

Everything in general. The cloister is architecturally beautiful. Highly recommended. If I have to put something negative is that once the visit to the cloister (which as you know is paid) you have to queue to enter the church which is free (and that currently) is under construction. I think that if you have paid a ticket it would be normal not to queue.

I had paid for my ticket online but had trouble finding it on my phone. The superviser and a young IT expert kindlt helped and I was finally allowed in !! I loved every aspect of the area - its beauty and history but young children screaming and running about did take from the experience (I am sure the monks would have been appauled at the lack of respect) and the staff did not seem to be empowered to enforce at lease some decorum and control.

The place is worth visiting and the staff is pleasant and conscientiously maintains the facilities. However, there were too many people in shifts and some spaces could be visually and audibly crowded.

The Cloister is truly magnificent! Disappointing not to have had access to the Chapel, which was apparently reserved for a wedding and also under renovation. The disappointment comes mainly from the fact that I didn't get the information when I booked the tickets (on the internet) or did I not see it? Mystery... I think it would be interesting to add explanations/panels on the history of this building, the work that may have taken place there or that is currently underway, and what is still going on today in the walls that are not accessible to the public. Are there any monks left?

Loved the beautiful architecture and serenity. The church was closed for maintenance and I regret that we couldn't see it

It was easy to buy tickets from Headway and show thrm on my phone at the entrance. Despite timed entry ticket you still have to join the back of the queue. It took about half an hour though this was early in the morning in November and may be longer in busier times of the year. The inner courtyard of the monestry was stunningly beautiful and well worth the wait in line. Despite the people it felt very tranquil and it was easy to imagine the monks passing through it, enjoying the sheltered sunshine in the winter and finding cool shade In the hot summers. Unfortunately at the time of my visit the church was closed for renovation so I missed out on that. Despite this I'd still recommend it if you love architecture or just beautiful places

I really thought purchasing tickets with Head Out would be easy, and it was, but if I ever knew the cost is double, I would not have ever purchased the tickets here. The Monastery is not that big and you could not explore the whole monastery. You charged 20 euros por the experience and it is not woth it at all

We went at 1pm on a very sunny November Tuesday. There was at least 1h wait time. No thanks! We went to Cascais instead and came back the day after at 3.30pm. (We at 2pm tickets for the Tuesday but they were valid for 2/3 weeks, what's the point?!). It was overcast so we were ready to be in line for a while (less hot!) but no line at all! Yeah! It was not crowded, it took us a little more than 30mins to visit (only the cloister, church was closed). In my opinion, it was worth coming back for (beautiful ❤️) but not worth being in line 1h++ for. They have a pretty bad system - they could have time slots like in many touristic places, this would be way more efficient

The site is beautiful. Staff very nice. The timed entry ticket is a farce. Ours was for 9:30. Got in at 10:15 after all the groups tours got in first.

The purchase was very easy, but we couldn't get into the Belem tower because the tide was too high. Can we be reimbursed?

The church and various places were under renovation, which was not mentioned on the website. If I had been told, I would have gone another day, which ended up jeopardizing my visit.