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Diana
Dec, 2024
The place is very nice. What I didn't like is the half hour queue despite having purchased tickets and having to enter the tickets one by one on the app since I bought 7.
View original review in Spanish
Edna
Dec, 2024
It was simple to get tickets and the instructions were simple. The Palace was amazing and easy to follow with the crowds.
Anita
Dec, 2024
Once we were in the castle it was good. We could not download or print the tickets. This was very frustrating.
We could not download the audio guide as there was no Internet available.
I would Not recommend this tour. Very frustrating experience trying downloading just the tickets.
Much easier to just buy tickets at the venue.
Lucky
Dec, 2024
Time slot wise entry. Palace was beautiful 🤩 cloudy weather made it more memorable and mesmerizing. Worth visiting there. Must visit place in Lisbon.
Lidia
Dec, 2024
It took us almost 45 minutes to get in, arriving 15 minutes early. The queues are huge. The time is not controlled. And the guards are quite dry. In general, buy the ticket at the time you want and go at the time you want, it doesn't matter.
View original review in Spanish
Marina
Dec, 2024
I thought the Palace was "wow" but it's not. It's beautiful, well preserved inside, with some parts under renovation, but the outside needs maintenance. Difficult to access.
View original review in Portuguese
Montserrat
Dec, 2024
Everything in general. The cloister is architecturally beautiful. Highly recommended.
If I have to put something negative is that once the visit to the cloister (which as you know is paid) you have to queue to enter the church which is free (and that currently) is under construction. I think that if you have paid a ticket it would be normal not to queue.
View original review in Spanish
Monique
Dec, 2024
I had paid for my ticket online but had trouble finding it on my phone. The superviser and a young IT expert kindlt helped and I was finally allowed in !! I loved every aspect of the area - its beauty and history but young children screaming and running about did take from the experience (I am sure the monks would have been appauled at the lack of respect) and the staff did not seem to be empowered to enforce at lease some decorum and control.
Verhulst
Nov, 2024
The Cloister is truly magnificent!
Disappointing not to have had access to the Chapel, which was apparently reserved for a wedding and also under renovation. The disappointment comes mainly from the fact that I didn't get the information when I booked the tickets (on the internet) or did I not see it? Mystery...
I think it would be interesting to add explanations/panels on the history of this building, the work that may have taken place there or that is currently underway, and what is still going on today in the walls that are not accessible to the public. Are there any monks left?
View original review in French
Genina
Nov, 2024
I really liked the Pena Palace, but not the Moorish Castles. Very tiring with difficult access. I didn't think the combo was worth it
View original review in Portuguese
Marcin
Nov, 2024
A fantastic trip, the palace and the views from it is unreal. Everything went smooth. My only complaint would be I didn't realize I would need ear phones and then wasn't able to sync the audio with actual tour in real life. But that's probably me being not very tech savvy.
Helmut
Nov, 2024
The access was perfect to the Pena Palace you have to be half an hour before at the lower entrance from there it is quite a distance to the Palace entrance
View original review in German
Mauricio
Nov, 2024
I really thought purchasing tickets with Head Out would be easy, and it was, but if I ever knew the cost is double, I would not have ever purchased the tickets here. The Monastery is not that big and you could not explore the whole monastery. You charged 20 euros por the experience and it is not woth it at all
Valerie
Nov, 2024
We went at 1pm on a very sunny November Tuesday. There was at least 1h wait time. No thanks! We went to Cascais instead and came back the day after at 3.30pm. (We at 2pm tickets for the Tuesday but they were valid for 2/3 weeks, what's the point?!). It was overcast so we were ready to be in line for a while (less hot!) but no line at all! Yeah! It was not crowded, it took us a little more than 30mins to visit (only the cloister, church was closed). In my opinion, it was worth coming back for (beautiful ❤️) but not worth being in line 1h++ for. They have a pretty bad system - they could have time slots like in many touristic places, this would be way more efficient
Carlos
Nov, 2024
The church and various places were under renovation, which was not mentioned on the website. If I had been told, I would have gone another day, which ended up jeopardizing my visit.
View original review in Portuguese
Elías
Nov, 2024
The monastery is beautiful, we went on Tuesday 12/11/2024, we did not have to queue at all to enter. But the Google maps directions are wrong and make you go all the way around the monastery when the entrance is right in front of you.
View original review in Spanish
Tito
Nov, 2024
My girlfriend was screaming at me on the Tuc Tuc because of the traffic and we got lost and the man in the Tuc Tuc tried to bring us to his home. But other than this the Palace Pena was a great experience. Thanks to the Tuc Tuc we made in time 👍
Raynald
Nov, 2024
Zero waiting time, we were able to get into the tower when we thought it was impossible. We fell on the right day
View original review in French
Breton
Nov, 2024
The site is magnificent!
However, we had to queue for over an hour even though we already had our tickets...
View original review in French
Bec
Nov, 2024
The queue to visit is too long
In the monastery, you can't even enjoy the spirituality of the place by sitting in silence on the stones or in the gardens as you used to.
And in Belém the queue is too long
View original review in French
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