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Desiree
Apr, 2025
I booked the hoo on and Alcatraz tour the website pushed me to order for 4/7 which was a day I won't even be in SF. I realized it soon after and called to try and correct the error and no one could help me. They asked me to rebook another trip and gave me a menial discount. This is really disappointing... I now wasn't able to do half the tour and I also am out of pocket over $100.
Jennifer
Apr, 2025
I didn't love the cheesy recorded audio portions of the tour. The information was just okay.
The value of the 2 day ticket was great. The sunset tour with Rocky (?) was fabulous. The walking tour of Chinatown with Blake was full of great information. He was excellent.
A warning of the cold and wind on the upper deck when going at higher speeds over the bridges would be good. We learned our lesson on the sunset tour so went downstairs before crossing the Golden Gate Bridge for the daytime tour.
I love the app to see where the stops are and when the busses are coming.
Christina
Feb, 2025
Being able to see so much of San Francisco in a short amount of time was wonderful. I loved the audio tour, and that it changed slightly with a second ride.
Finding how and where to buy tickets was confusing. I had to download a separate app to access the QR code.
Maria
Jan, 2025
It was such a fun tour. We got a 2-day pass that was just right for our 4-day stay in SFO. It was a great tour going around as we went to all the places to see - that's our first day. The second day, we just went to specific places that we went down and took pictures and ate too. Job well done HeadOut Big Bus SFO Tour!!! :-)
Marsha
Jan, 2025
It's a great way to see the layout of a new destination. I wish we would have done it the first day of our visit rather than the last. Drivers were all very courteous which is difficult when loading and unloading a pack of tourists !! We thought it was money well spent.
Sharad
Mar, 2025
Was great experience and must do thing if you are new in the city and wants to explore everything in one go.
Jennifer
Apr, 2025
Susan
Mar, 2025
Dagmar
Mar, 2025
Ursula
Mar, 2025
Geraldine
Mar, 2025
Brea
Feb, 2025
Mr
Feb, 2025
James
Jan, 2025
Josefina
Jan, 2025
Esther
Jan, 2025
Rebecca
Nov, 2024
Amazing to be able to go over the Golden Gate Bridge and see all of the main sights. Unsurprisingly it is very windy if you sit on the top of the bus and go over the bridge, and I saw a few people lose their hats, so be warned!
Barry
Oct, 2024
Friendly staff, good commentary, and a route that took in many of San Francisco's treasures, all done in clean buses. Thank You!
Mary
Oct, 2024
There were not enough buses dispatched therefore we had to wait for a second and even a third bus to be able to board. The map of stops should have a narrative of what there is to do and see at the stop. The bus was stifling hot and no AC People were ready to pass out.
Ananda
Oct, 2024
Everything, the rid was amazing and I could see all the best parts of SF. The bus was great and the explanation was most interesting.
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