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Bogusława
Dec, 2024
At the ticket office in Galeria Barberini, the employee informed me that my ticket was also valid for Galeria Corsinni. I went there and was not allowed in even though it was empty. The ticket agent even called Galeria Barberini and received a reply that the ticket was not valid. I am therefore dissatisfied with this treatment of customers.
Reinhard
Nov, 2024
Uncomplicated solution to get from the airport to the main station without traffic jams.
And absolutely on time! Dear DB, that's how it works...
It's not necessarily advisable to be the last to board, then it's easier to stow your luggage.
We would take the Leonardo Express again and again.
Reinhard
View original review in German
Martina
Nov, 2024
The train runs frequently and it's great to travel without stopping, because you have the feeling of arriving. The trains were pleasantly tempered and clean.
View original review in German
Anna
Nov, 2024
It was easy to meet the guide in front of the museum and very helpful to get me into the museum avoiding the long lines. The exhibit was outstanding.
Claudia
Oct, 2024
The Leonardo train is simply the best and cheapest way to get from the airport to the city. I booked my ticket online and there was no waiting time. The journey was pleasant and comfortable.
View original review in German
Ricardo
Oct, 2024
Very streamlined process, agent location and punctuality excellent. The payment process was secure.
The visit was simply stunning, one of the best museums in the world, exceptional pieces.
View original review in Spanish
Bogata
Oct, 2024
The app is super good and the changing time possibility was very useful, as our flight was rescheduled a few times during the day...
Inês
Sep, 2024
It was easy to use, although I initially had trouble accessing the link with the QR codes. But after contacting you, you quickly sent me the direct links.
View original review in Portuguese
Mrs
Sep, 2024
Unfortunately our flight to Rome was delayed by 3 hours and we could not take the booked slot.As we had already checked in we could not change the booking but bought tickets on arrival at airport for a very smooth transfer into Termini
Rauscher,
Sep, 2024
The trains, all of them, were clean, punctual and fast.
The staff were friendly and helpful.
I enjoyed traveling and will hopefully do so again.
By the way, booking via the app was easy and reliable.
View original review in German
Patricia
Sep, 2024
Easy to access meeting point and helpful host gave us all the information we needed. Friendy staff at bag drop off. Able to choose how long/ short a time in each room.
The more modern installations were a surprise. Information boards told us just enough without being long-winded. Restaurant a bit pricey, but much quieter than cafeteria, though portions a bit on large side for smaller appetites. Pleasant staff there too
María
Aug, 2024
Todo muy bien organizado, puntualidad, todas las explicaciones necesarias, fácil comunicación por whats-up, muy amables… Totalmente recomendado
Katharine
Jul, 2024
Visiting the Borghese is wonderful. The experience with Headout was not quite wonderful. My admission time was changed twice. That was inconvenient, especially because I had a reservation at the Vatican Museums later. It worked out ok but I didn't understand why a 'confirmed reservation' was changed.
Laura
Jun, 2024
The train was an express to city center. That is awesome. However, the train was very crowded and hot. Not sure why there are times to actually get on the train as it was a mad rush. 🤔
Manuela
Jun, 2024
Beautiful exhibitions: Villa Giulia and Galleria Borghese. Skip tickets money spent for nothing. It was not necessary. Trip with Italo perfect.
View original review in Italian
Hans-horst
Jun, 2024
The trains ran on time and the staff on the trains and at the boarding areas were friendly and helpful.
View original review in German
John
Jun, 2024
The train was great. I found the check in part confusing,though, because it gives the impression that I had to check in online AND redeem the ticket which wasn't the case. I was running around trying to find a redemption point when all I had to do was get on the train.
Paul
Jun, 2024
The service helped in the sense that I didn't need to queue for tickets. However, the internet connection at the airport was poor and I only received the e-tickets just prior to the train departing.
Ute
May, 2024
On time and clean. A bit crowded, not everyone had a seat, but it couldn't be quicker. ⭐⭐⭐⭐⭐
View original review in German
Thomas
May, 2024
Fast and unproblematic transfer. The train from the airport to Rome was overcrowded but everything worked perfectly. The return journey was very relaxed.
View original review in German
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