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Naushad
Dec, 2024
Lovely experience being on the 86th floor and seeing the skyline of KL.
Booking with Headout was seamless.
Highly recommended
Rangit
Dec, 2024
Views seemingly from top of the world! Seamless ticketing, queue management, timing coordination - everything was excellent!
Kazuo
Dec, 2024
Before my trip, I bought a reservation ticket for the Petronas Twin Towers in Japan, and at the same time I bought an admission ticket for KL Tower. The purchase procedure was easy, and there was no problem with the printed admission ticket to enter the Twin Towers, but at KL Tower, I forgot to download the headout app, so I responded locally. I managed to get in safely. THE PROBLEM WAS THAT THERE WERE FEW TAXIS IN KUALA LUMPUR CITY, AND MANY PEOPLE SEEMED TO ARRANGE A CAR WITH UBER, SO IT TOOK A LONG TIME TO WAIT FOR A TAXI AFTER VISITING KL TOWER. I regretted that it would have been better to make a reservation after sightseeing at the hotel.
Wei
Dec, 2024
It was a good experience but the tour guides do not provide any information about the history of the twin towers. Other than that the view at the observation deck and skybridge were awesome.
Vivian
Dec, 2024
Everything was well organised and the experience covered different viewpoint and allowed time for photos and enjoyment of the view
Gavin
Nov, 2024
Awesome attraction. My dream come true to visit the towers. Tye lifts could have been more spectacular. Maybe an out door lift for paying guests.
Plenty of time during the visit to look around and take pictures. What was amazing too was the that the telescoppic viewer was free. I thought you would have to pay for it but nah! It was free. Definitely recommend this site.
Biswajyoti
Oct, 2024
The entire visit was nearly coordinated at every step and the staff were absolutely professional. They provide guidance at every step and corner. Since it was night and there were powerful lighting everywhere in the towers good and clear photo snaps could not be taken due to reflection. Would prefer a time before sunset. Overall it was good experience.
Francesca
Oct, 2024
Fortunately, it did not rain.
We printed the ticket and they easily scanned the qcode.
There was very little line also because they are very well organized with groups.
Beautiful view with sunset !!!
View original review in Italian
K
Sep, 2024
Bought tickets effortlessly, skipped the line by showing the QR code, and enjoyed a hassle-free visit to the stunning Petronas Twin Towers!
Jaswant
Aug, 2024
The date on my ticket was incorrect and it was for when we had returned to UK! I had tried to get a refund or date change whilst in Kuala Lumpur but I was advised it was allowed?!
Absolutely disgraceful customer service and a very bad impression for us tourists, we will never be using headout again to book anything. I have also warned others!
Daniel
Aug, 2024
The train itself is awsome, a perfect solutiion. In contrast, buying the tickets online takes customers to a lot of distracting PR. I would much prefer a straightforward booking process: no extra app, no extra promo offers to do away with, just the tickets.
Solafa
Jul, 2024
Ticketing experience was wonderful, real I appreciate and recommend headout, the trip was so good, organized and awesome
Trudy
Jul, 2024
The staff was very informative and made sure we did not moss out on anything.
The views were incredible and I enjoyed reading the information boards.
Amira
Jul, 2024
The staff were friendly but however did not give us any information verbally on the history or any fun facts/description about the twin tower building.
Azimah
Jul, 2024
Bought ticket online a few days ago.
The concierge desk situated before exiting was very helpful in alerting the difference between the PINK & BLUE trains , where & how to go to the train platform.
Great service overall. I'll be taking this whenever I travel light.
Marjan
Jun, 2024
The view, well planed av stuff. Kind and nice. In top just 10 min but it was ok. You have more time when you are coming down. There is cafe and shop. Many screens that showed information about building and other experience.
Brian
Jun, 2024
We read reviews and knew we had to print out tickets before arrival. Wd showed up 15 minutes early, as directed.
Everything went smoothly.
It is good we had pre-booked tickets. Everything for that day and the bext day was full.
Great experience
Timothy
Jun, 2024
Excellent experience with Headout. I received confirmation from Headout as soon as I paid for the Petronas Tower tickets. One day before the visit, I received a reminder from Headout as well as copies of the tickets and location guide. On arrival at Petronas Towers, there was no problem for scanning the digital tickets provided by Headout. Thanks to Headout for an excellent experience.
Siti
Jun, 2024
Easy access. Just print the tickets once payment made h brought it to the enterance. Wish i could have just shown the email of tickets purchased or its qr code so i don't have to print it as a group of 5, i printed individual qr code ticket in an A4 paper. But maybe just scanning the emailed qr code from my phone could be done but i didn't know abt it? overall it was great.
Hilal
Jun, 2024
undertone of humour, which kept us in high spirts throughout the 2 hour long walk. He even showed us gelato spots that are not on the tourist radar and I must say, they were so much tastier than the ones on St Mark's Square! I'd recommend wearing walking shoes because there's a lot to walk and a couple of steep bridges to go about.
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