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Elisabeth
Nov, 2024
The quick admission.
The handling in the Topkapi Café was a bit confusing and the employees were not very customer-oriented. There were very angry comments from some people around.
The tour was ok
View original review in German
Marie-pier
Jul, 2024
The quality of service and the fact that the guide helped us organize our visit and return to port for the departure of our cruise ship.
View original review in French
Fadi
Jun, 2024
It was very very busy but the guide and place were great.
Ichwan
Apr, 2024
Well plan and clear instruction end story telling..Strongly recommended
María
Mar, 2025
Rehmat
Nov, 2024
Yordanka
Nov, 2024
Aslan
Oct, 2024
Jose
Sep, 2024
Nik
Aug, 2024
Ioan
Jul, 2024
Giovanna
Jun, 2024
Michel
May, 2024
Dr
Jan, 2025
My guide accompanied me till the gate of the Harem. Then he took back my audio set and he has gone. I have to see whole Topkapı alone without guide. After I arrived to Topkapı Cafe for continuing my visít with Cistern at 5 p. m. Then the workers told me that the guide has just not worked. He worked till 4 o'clock p. m. So I had to go alone to the Basilica Cistern. Then the worker said me that I shoul have to come with my guide. I explaned her the situation and then she helped me. She called the office and they send me a ticket due to WhatsApp. So it was terribile the situation. I payed lots of money and I had to do this thing without guide. I wrote this thing for Your office but I didn't received answer. I wouled like to get back almost a part of my money. The Topkapı and the Cistern were beautiful
Veronique
Jan, 2025
This is only a disguised ticket.
No audio guide. The person who guided us was not a guide at all. This applies to both the Topkapi and the Cistern tours.
No directions to the Cistern "tour".
Pathetic!
View original review in French
Chiara
Dec, 2024
We had two tours, the Topkapi Palace and the Basilica Cistern. The Basilica Cistern went well and the guide was professional, but the Topkapi Palace tour was a complete disaster; the guide spoke far too softly and when someone in the group politely asked him to speak up, he put him in his place. This guide ( Martin ) was unpleasant and sexist on top of that. He didn't show us inside the palace and kept us waiting in the palace grounds, repeating information about tickets and virtually nothing about the palace itself. It was shameful, I've never seen such a lack of professionalism, he seemed to know nothing about the place in question.
To sum up, the guide at the Basilica Cistern (unfortunately I can't remember his first name) was very good and we had a good experience, but the one at Topkapi Palace was terrible and almost looked like a hidden camera... it's better to laugh than to cry, but it's shameful to offer this type of service.
View original review in French
Mahir
Dec, 2024
The tour overall was not good, if we paid money for a tour, we expected a better experience. The tour felt start-stop constantly and was around an hour or so, while the guide gave us some information, it did not feel like something we needed to pay for her was regularly available. He also rushed through the tour and kind of forced us to tip him by making awkward eye contact......would not recommend.
Also, they gave us an audio guide device which we never used....why give us in the first place?
Cristina
Mar, 2025
John
Feb, 2025
Stacey
Nov, 2023
Good guides had lots of relevant information and explanations were clear.
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