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What our guests say
Gougeon
Apr, 2025Verified booking
The scenery is beautiful and colorful. The park is small, so it's easy to do lots of attractions.
I particularly liked the Transformers attraction and the Mummy Revenge. The park is very suitable for children.
The price of admission to the park remains excessive for the attractions on offer when compared with those in other countries, but it's still worth visiting for the originality of its choice of universal themes.
Kiki
Apr, 2025Verified booking
I loved the observation dek and cloud forest. I also loved the fact that I could take my own time to navigate the options provided. So there was no rush. The staff at the observation dek we very friend that added to the experience. A nice time snd friendly voice goes a long way when you are away from.your home country.
Katherine
Mar, 2025Verified booking
The flowers at "Flowe Dome" are a spectacle, if you are lucky you will also get free tousr by students explaining characteristics of various flowers, going up to the Marina Bay observation deck is also fun, even if you don't have access to the whole terrace you can have breathtaking views.
Ubaidillah
Apr, 2025Verified booking
Easy to enter the venue. Good experiences with family
Kok
Mar, 2025Verified booking
The theme layout is very beautiful. I like to play exciting things, and the roller coaster is very exciting.
Sartorius
Feb, 2025Verified booking
Great view, the skyline fascinating, the Gardens of the Bay, the coastline imposing! Simply unforgettable!
Carsten
Feb, 2025Verified booking
Everything went smoothly, although one of the two tickets didn't work. We were even allowed in earlier
Siddhesh
May, 2025Verified booking
A pro tip for future visitors is to carry enough sun protection, wear light clothes, and most importantly, if you're not buying the express pass, install the USS app to get real-time queue info and plan your rides accordingly, as the wait time for some rides is 2 hours.
Serpil
May, 2025Verified booking
We got to the top of the platform super quickly, having bought our tickets online beforehand and got in line.
It didn't even take 10 minutes and we could already get in.
The trick was that we were only 2 people, the others were a whole bus group.
They had to let us to the front because the staff let the exact number of people into the elevator.
The view is indescribably beautiful, the pleasant wind and for the little hunger and thirst you can also get something for little money.
Brenda
May, 2025Verified booking
It was worthwhile experience and a great day spent at the studios. Jurassic park ride was an out the world experience and the meet and great was amazing. I would this again and again
Michael
May, 2025Verified booking
The entire experience was awesome! From the views at the top of each to the beauty of the flora and fauna, it was incredible!
Shrish
May, 2025Verified booking
Cylon was very nice 😌😌😌😌😌😌😌😌😌😌😌😌😌
Manohar
Apr, 2025Verified booking
Ticketing experience was bit of frustrating initially as we did not get the ticket even before previous day of the event. However Headout team made sure that we get the ticket on the early morning of the event date
Mahadevan
Apr, 2025Verified booking
Enjoyed the Roller coaster. While entering the Universal studios gates at about 10.00am, we were told that our tickets were already use by someone else at 09.30. We had to wait for 1 hour to communicate with Headout representatives and get new tickets to enter. We do not understand how anyone can use our tickets. We came to know later that similar incidents happened to others who had booked thorugh Headout.
Stig
Apr, 2025Verified booking
We had a lovely day at the park; however, the tickets did not arrive within the promised time (one hour). This caused quite a bit of stress, as we were planning to visit the park the following morning. Because of this, I recommend purchasing tickets directly from the park’s official website.
Jennifer
Apr, 2025Verified booking
We bought the ticket last April 17 but received a confirmation ticket on the day April 20, delayed... but its ok what matter is the memories we had together with the people you cared about. We enjoyed going around the Universal Studio. Thank you!
Taïna
Apr, 2025Verified booking
transformers and the roller coaster with its feet in the air.
on the other hand, it was too bad because there was a thunderstorm, so the attractions were closed.
John
Apr, 2025Verified booking
We had the express pass but had to use our phone...other people had cards that could be stamped but staff said we couldn't get them as we booked online...we had to keep going back and forward to the lockers with our phones ....very annoying and a waste of time....
Food choices are lousy and unhealthy
Archie
Mar, 2025Verified booking
It's the most economical way to get into universal studio and gardens by the bay. Both places are simply amazing.
However, I don't like the ticketing system because I need to download the app just to view the ticket and I cannot share it with my group members. Thankfully after contacting customer service they sent me a PDF version of the ticket that I can freely distribute among my group.
Federica
Mar, 2025Verified booking
Honestly, for such a high-standard amusement park, the lack of healthy or even just DECENT food options is unbelievable. It’s hard to imagine that it would be so costly or complicated to offer fresh options like freshly made sandwiches, crepes, pizza slices, fresh wraps... simple kiosks! Instead, all that’s available is pre-cooked, GMO-laden, overly sugary, fried food — it’s truly disappointing . Offering wholesome, fresh choices should be a basic standard, not an exception. Impossible to believe this has been overlooked!
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