Rottnest Island Return Ferry from Perth/Fremantle/Hillarys

It was easy to get my ticket. Get onto the ferry cross to Rock Island where we walked swam Road had a wonderful time. The trip home was just as good.

I was not made aware that this was an overseas booking agent and that I would be charged an international transaction fee. I cancelled my credit card thinking it was credit card fraud - I think it's really unfair that I was not made aware of this

No issues. A smooth transition to the island. Pretty standard experience and was what I expected. Thought the cost of the trip was over priced though.. Good instructions to get there.

Ticketing was easy and efficient. Rottnest Island is beautiful , but you don't need 7,5 hours there. The ferry is very nice, service people too.

The get on and off buses were great for people who can't walk a great distant. The only complaint we're The damn flies. Could of warned people that they were are problem and came better protected.

I booked ticked and was advised I would have the tickets within 30 min I tried to call as I hadn't received them after 2 hours got no answer so did live chat x 2 tickets arrived in my email about 8 hours after booking. When we got to the venue our tickets advised 9.30am boat that supplier does have a boat at that time and we were put in the 9am boat our tickets clearly stated 9.30 lucky they could put us in the 9.45. I was very disappointed in the after purchase service and would not use this service provider again. You should be able to contact someone other than an automated chat service which couldn't provide me with any information. I would be happy for someone to contact me regarding my feedback.

The ticket redemption process was not smooth. Once we got to the ferry we had to go back to sea link office where we were handed printed tickets with no return time stated on them. The ferry was fully booked so we had to call sea link office from Rottnest to find out which return ferry we were booked on. The day was actually brilliant and the ferry staff were friendly and helpful but in future I'd book direct with sea link and would recommend others do the same.

Wadjemup/Rottnest Isaland was great. The crossing both ways was very smooth and staff aboard Sealink Ferry very professional. The captain was really great. Ticketing was an issue however. There were no instructions that I had to change the electronic ticket to a paper one (check in) and no one was there to meet at the meeting point.

A fantastic day out, we loved everything about the day, the boat ride to the island was fun and informative, the quokka are just divine and the island is just beautiful. Thanks for a great day.

Loved Rottnest, staff were very friendly, but had I know this was an international company charging international transaction fees, to book in Australia for an Australian attraction, I would't have booked. Very sneaky.

Well organised transport, activities and friendliness of staff on island. Some issues with ticketing process as I did not realise had to have tickets printed. Some problems as quite a few people had to go to office to have tickets printed as ferry due to leave; however, staff af office were focused on discussing bookings for later sailings with other people. All worked out in the end. We enjoyed a marvellous time.

Everything ran smoothly and we had an amazing day

Being from interstate communication via email was excellent and informative about how to get to the ferry and so on

Ferry trip was on time and comfortable, bike hire on Rotnest was easy, segway tour was excellent . We'll be back

Loved the lighthouse and the beaches!

Beauitful waters, quokkas were incredible and loved the experience.

Ticketing was fine, the service was on time and ran well.