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Pedro
Dec, 2024
Stunning beauty very well preserved and maintained. Emotional to walk through the building and contemplate its beauty and history. Loved the tombs and the church. Highly recommended.
Edely
Dec, 2024
The place is magnificent, calm and restful.
12€ to visit just one monastery cloister is nevertheless quite expensive, as access to the church is free.
View original review in French
Silvia
Dec, 2024
The ticketing experience was excellent, the website was very user friendly and we got the ticket right on the spot.
The monastery was extremely beautiful, but it was a pity that the church was closed the day we passed by.
Overall, we had a great time.
Christina
Dec, 2024
It was very easy to buy a tickets online and the staff working at the entrance were amazing, very helpful! It was the second time I visited Lisbon and I decided to go to Jerónimos Monastery. It is such a masterpiece, very beautiful monument with unique style!! It is remarkable that this monastery stands there for many many years.
Diana
Dec, 2024
The place is very nice. What I didn't like is the half hour queue despite having purchased tickets and having to enter the tickets one by one on the app since I bought 7.
View original review in Spanish
Lidia
Dec, 2024
It took us almost 45 minutes to get in, arriving 15 minutes early. The queues are huge. The time is not controlled. And the guards are quite dry. In general, buy the ticket at the time you want and go at the time you want, it doesn't matter.
View original review in Spanish
Montserrat
Dec, 2024
Everything in general. The cloister is architecturally beautiful. Highly recommended.
If I have to put something negative is that once the visit to the cloister (which as you know is paid) you have to queue to enter the church which is free (and that currently) is under construction. I think that if you have paid a ticket it would be normal not to queue.
View original review in Spanish
María
Dec, 2024
The place is worth visiting and the staff is pleasant and conscientiously maintains the facilities. However, there were too many people in shifts and some spaces could be visually and audibly crowded.
View original review in Spanish
Verhulst
Nov, 2024
The Cloister is truly magnificent!
Disappointing not to have had access to the Chapel, which was apparently reserved for a wedding and also under renovation. The disappointment comes mainly from the fact that I didn't get the information when I booked the tickets (on the internet) or did I not see it? Mystery...
I think it would be interesting to add explanations/panels on the history of this building, the work that may have taken place there or that is currently underway, and what is still going on today in the walls that are not accessible to the public. Are there any monks left?
View original review in French
Jeanne
Nov, 2024
Loved the beautiful architecture and serenity. The church was closed for maintenance and I regret that we couldn't see it
Janet
Nov, 2024
It was easy to buy tickets from Headway and show thrm on my phone at the entrance. Despite timed entry ticket you still have to join the back of the queue. It took about half an hour though this was early in the morning in November and may be longer in busier times of the year. The inner courtyard of the monestry was stunningly beautiful and well worth the wait in line. Despite the people it felt very tranquil and it was easy to imagine the monks passing through it, enjoying the sheltered sunshine in the winter and finding cool shade In the hot summers. Unfortunately at the time of my visit the church was closed for renovation so I missed out on that. Despite this I'd still recommend it if you love architecture or just beautiful places
Carlos
Nov, 2024
The church and various places were under renovation, which was not mentioned on the website. If I had been told, I would have gone another day, which ended up jeopardizing my visit.
View original review in Portuguese
Amelo
Nov, 2024
Going in with our 3:30pm timeslot was okay, around 15 min waiting time. The monastery architecture was great. There is a church next to it which you can visit for free.
Elías
Nov, 2024
The monastery is beautiful, we went on Tuesday 12/11/2024, we did not have to queue at all to enter. But the Google maps directions are wrong and make you go all the way around the monastery when the entrance is right in front of you.
View original review in Spanish
Anne
Nov, 2024
too long a waiting time with pre-booked tickets (more than an hour's wait)
short tour, with no one on hand to ask questions
insufficient written comments
View original review in French
Jeff
Nov, 2024
I bought a ticket for 1:00 entrance and still have to wait in line for over 1 hour to enter. There was not place to get audio guide. I feel like I did not see all there was to see and not none gave any information on what was all to see. No map or paper guide available. Very disappointed in timed ticket.
Lauerclaude
Nov, 2024
The experience was superb, and the wait was only an hour, which is quite acceptable, considering that this visit is a must when visiting Lisbon!
Thank you for this service, which we really appreciated.
View original review in French
Matthew
Nov, 2024
We had 09:30 timed tickets and arrived at 09:10 to join the queue, so we were among the first 50-75 visitors to arrive. Nonetheless, we didn't get inside the entrance until 10:10AM due to the priority given to large guided tours, who entered as soon as they arrived starting 09:30AM. By 10AM, the queue reached all the way down and around the block, at least 400-500 people waiting.
So if you want to avoid angry visitors who followed the rules by purchasing 09:30 (opening timed tickets and who patiently waited in the queue, my advice is (1) to sell far fewer tickets so that all those holding timed entries can enter within 10-15 min. of arrival and (2) do NOT give priority to tour groups, whose constant immediate entry is simply unfair. We will tell our friends who will be visiting Lisboa to steer clear of the Monastery unless they're here in Jan. or Feb.
Hems
Nov, 2024
The Monastery was wonderful. It wasn't overcrowded inside but the wait time in the queue was unacceptable as I'd booked a time on line.
Zuzana
Nov, 2024
the building is wonderful, but the waiting line was quite chaotic. we bought the tickets for a certain time but we had to wait the line anyway
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