Combo (Save 11%): Museum of Illusions Tickets + Madrid Hop-on-Hop-Off Bus Tour

There were many stops. Everyone helped give directions. The audio was clear but some of the seats did not match the language and channels. It was raining hard. I wish it had a side cover on the top deck.

Actually i only do 3 stars. 🌟 because the stops are so spread out and not easy..its always full and packed. The conductor are not nice bit nasty plus sometimes they stop narration

Easy to find pick-up locations. Friendly staff. Nice tour (modern and old). Always a spot free at the top.

Great tour that allowed us to ride and see with small kids a lot of the city. Very nice commentary. Easy to use and very helpful for non-Spanish speakers.

Good quality of vehicles and narration (guide), excellent range of languages for the guide, good frequency of buses and punctuality.

Booking was easy but be aware of how many similar tours stop in exact spot. Big bus is obvious and dark red color but two different companies have bright red - one is Madrid city tours and one is city sightseeing Madrid. Many tourists getting on wrong buses and confused. Also stop near plaza del sol is hard to locate. Be aware that Prada stop gets busy - it is also where the buses end their route or take a break, so you may wait for a bus only to find after letting passengers off it is stopping service.

The buses run very frequently we never waited more than a few mins. We also didn't need to print out our tickets as we were told to, they just scanned them on board. We were not out early enough to do the walking tour at 11 am. But we were able to do both 1 and 2 routes on our ticket. The headphone sockets did not all work but you could share one set between 2 of you. Remember to take something warm to wear, it gets quite cold on the top. Great experience and good value for money.

The best thing that happened to me when I visited madrid was this bus ride because I went to see the clasico but my favorite team Real Madrid lost it.

Everything is great, only the attitude of some of your collaborators could be improved, remind them that for them it is just another service, but for you it is a unique experience.

Great way to get our bearing, we stayed on for full loop decided which stop suited us then got on and off accordingly Very helpful and pleasant. Such good value

THEY NEVER INFORMED THAT DUE TO THE PROXIMITY OF THE HOLIDAYS, ROADS WOULD BE CLOSED AND THEY WOULD NOT COMPLY WITH SCHEDULES, FREQUENCIES OR STOPS TO TAKE THE BUS. I WILL RECOMMEND FUTURE TRAVELERS NOT TO USE THEIR SERVICES.

We love the hop-on hop-off feature to see whatever we want and get back on the bus anytime. Purchase tickets was easy online on my cell phone. I highly recommend it if you're trying to get familiar with a new city. After our visit on the bus, we went back and revisited places more in depth. I highly recommend they hop on hop off bus experience

Being able to see round the whole city with a good view and a commentary. There was a bit too much info about architects for our taste, when what buildings were and how old they were and how different pats of the city evolved would have been more interesting to us

I loved it. The guide was excellent, you can tell that she has a great command of all the information that she gives us and in a very dynamic way.

I loved the experience of being able to get off and get to know the sights better, then continue on the route. It was very easy and very worthwhile!

It was good to tour the city, my husband and I ended up sharing a headset. Got quite frustrated at the facts, ie monument to xx designed by xx built in xx There was nothing personal in the presentation at all

Everything was fine. Except that I was charged twice. I have claimed the refund to Julia by email, but she has not yet replied or refunded the amount of 36 €.

Royal palace was truly amazing and beautiful. The hip on hop off was informative and provides a good overview of Madrid

+ easy and nice to explore the city on the bus - sometimes we waited more than 30min for the next bus. (At stop 15/16) - we saw more than twice 2 busses right at eachother.

The audio guide to ancient Madrid was ''poor,'' the recorded text was not complete, definitely in need of updating.More information could have been given about the monuments , history and the city.